Contact information

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Work experience

Career break

from 08.2023 to 06.2024 (11 months)
Working on a personal project

Took a break to upskill
Bachelor Degree (in progress)
Advanced in English Language

Sales manager

from 07.2022 to 05.2023 (11 months)
BSH Home appliances, Lviv (Wholesale, distribution, imports, and exports)

Key Responsibilities

Developed and executed sales strategies that expanded market reach and increased revenue across wholesale and distribution channels.
Managed and mentored a team of sales representatives, setting performance targets and driving accountability through regular coaching.
Built and maintained strong relationships with distributors, retailers, and key corporate clients, ensuring high customer retention and satisfaction.
Negotiated pricing, contracts, and supply agreements with customers and international suppliers to maximize profitability.
Collaborated with procurement, logistics, and warehouse teams to ensure timely inventory replenishment and seamless order fulfillment.
Analyzed market trends, competitor activities, and customer demand to identify new business opportunities and optimize product offerings.
Prepared accurate sales forecasts, monitored KPIs, and presented performance reports to senior management.
Resolved customer concerns promptly while maintaining long-term business relationships and service excellence.
Implemented CRM best practices to track leads, manage accounts, and improve sales pipeline visibility.
Ensured compliance with company policies, import regulations, and quality standards throughout the sales process.

Key Achievements

Increased annual sales revenue by 35% within two years through strategic account expansion and targeted market penetration.
Surpassed quarterly sales targets by an average of 120% for six consecutive quarters.
Secured 25+ high-value wholesale accounts, contributing significantly to recurring revenue growth.
Improved customer retention by 30% through proactive relationship management and enhanced after-sales support.
Reduced order fulfillment delays by 20% by strengthening coordination between sales, procurement, and logistics teams.
Led a sales team that achieved the company's highest regional sales performance, earning recognition for outstanding results.
Increased average order value by 18% through effective upselling, cross-selling, and product bundling strategies.
Streamlined sales reporting processes, reducing administrative turnaround time by 40% and improving decision-making efficiency.

Education

Ivan Franko National University of Lviv

Business Administration, Lviv
Higher, from 2023 to 2027 (4 years)

Bachelor's Degree in progress

Knowledge and skills

• Self motivation
• Data management
• Understandability
• Communicability
• Teachable
• Willingness to work
• Problem statement
• Attention to detail
• Attentiveness

Language proficiencies

English — fluent

Additional information

I am a results-driven and highly motivated professional with a strong passion for sales, customer satisfaction, and business growth. I thrive in fast-paced environments, embrace challenges, and consistently seek opportunities to exceed expectations. My strengths include building lasting client relationships, identifying sales opportunities, negotiating effectively, and delivering measurable results.

I am dependable, adaptable, and eager to take on new responsibilities that contribute to organizational success. With a proactive mindset, excellent communication skills, and an unwavering commitment to continuous learning, I am prepared to make an immediate impact while growing alongside a forward-thinking team. I believe that determination, resilience, and a strong work ethic are the foundation of exceptional performance, and I bring these qualities to every role I undertake.