Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/19253031/

Work experience

Career break

from 05.2023 to 05.2026 (3 years)
Working on a personal project

Enrolled in The University for a Bachelor's Degree

Customer service

from 04.2021 to 08.2023 (2 years 5 months)
Pansophy group of company, Remote (Public and business services)

Results-driven Customer Service Representative with over 3 years of experience delivering exceptional support across phone, email, and live chat channels. Proven track record of maintaining a 98% customer satisfaction score, resolving complex customer issues efficiently, and exceeding performance targets. Skilled in CRM systems, conflict resolution, and relationship management, with a strong commitment to delivering outstanding customer experiences and driving customer loyalty.

Education

Ivan Franko National University of Lviv

Bachelor's Degree, Lviv
Unfinished higher, from 2023 to 2027 (4 years)

Bachelor's Degree in progress

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Self motivation
• Data management
• Understandability
• Communicability
• Teachable
• Willingness to work
• Problem statement
• Attention to detail

Language proficiencies

English — advanced

Additional information

With a strong background in customer service and a passion for delivering exceptional customer experiences, I am confident in my ability to make a valuable contribution to your team.

I am a dedicated, adaptable, and results-driven professional who thrives in fast-paced environments. I take pride in resolving customer concerns efficiently, building positive relationships, and consistently delivering high-quality service. I am eager to bring my communication skills, problem-solving abilities, and strong work ethic to your organization while continuing to learn and grow professionally.

I would welcome the opportunity to discuss how my skills and enthusiasm align with your team's goals. Thank you for considering my application.