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Customer support representative
- City of residence:
- Kharkiv
- Ready to work:
- Remote
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ANTON Customer Support
VALKOVSKYI
Customer Support and Service Manager Experience
with experience serving international clients. May 2024/ Customer Support and Service Manager
Proficient in CRM platforms, with a strong Present EZRS GOLD
aptitude for effective communication and Communication with international clients, working in CRM
systems, handling escalated customer issues and providing
troubleshooting escalated issues. Committed to effective solutions, while collaborating with other
departments to enhance the overall customer experience.
enhancing customer experience and delivering
May 2019/ UI / UX Designer
high-quality professional service. August 2021 Freelancer
Creating design for new apps (or a new design to improve
existing ones), building UI design for desktop, tablet or
mobile, making UX designs, wireframes and layout concepts
Technical Skills Languages and redesigning websites or adapting to mobile design.
June 2020/ Documentation Validator
CRM Proficiency English Sep 2020 PrivatBank
Z endesk Intermediate Level
Verified documents for authenticity and potential fraud, and
Technical Troubleshooting Russian maintained customer-related records in tables.
eb platforms basic (HTML/CSS) ative
Table Manager, Finance Officer (Expenses)
W N
May 2019/
Support Operations Ukrainian Sep 2019 CSV Agency
SLA Management. Customer Advanced Level orked with MS Word and Excel; monitored the quality of
feedback analysis. W
work of mobile employees. Collaborated with Spanish
Productivity Tools colleagues, maintaining tables in Spanish within the banking
system and verifying document accuracy.
Google Workspace
Communication
Education Sep 2018/ Manager of Sales
Conflict resolution 2025 Front End Courses Jan 2019 “Extremal” Paintball Club
Online courses via YouTube, Conducted customer outreach to promote entertainment
Udemy, freeCodeCamp, etc. services such as paintball, laser tag, quests, and
teambuilding. Managed bookings and records in Google
Interests 2018/
2020
UI / UX Design Courses
IT Cloud Academy Career
Sheets while ensuring effective collaboration within the
team.
Certification
Computer Games Online courses via YouTube
channels and etc
Playing the guitar 2016/ University
Football 2020 . . arazin Kharkiv National
V N K
University, Department of
Economics
CONTACT:
Swimming
Camping
Singing
I can’t but just for my pleasure
Telegram Gmail
Open to internship and
opportunities. LinkedIn Github
VALKOVSKYI
Customer Support and Service Manager Experience
with experience serving international clients. May 2024/ Customer Support and Service Manager
Proficient in CRM platforms, with a strong Present EZRS GOLD
aptitude for effective communication and Communication with international clients, working in CRM
systems, handling escalated customer issues and providing
troubleshooting escalated issues. Committed to effective solutions, while collaborating with other
departments to enhance the overall customer experience.
enhancing customer experience and delivering
May 2019/ UI / UX Designer
high-quality professional service. August 2021 Freelancer
Creating design for new apps (or a new design to improve
existing ones), building UI design for desktop, tablet or
mobile, making UX designs, wireframes and layout concepts
Technical Skills Languages and redesigning websites or adapting to mobile design.
June 2020/ Documentation Validator
CRM Proficiency English Sep 2020 PrivatBank
Z endesk Intermediate Level
Verified documents for authenticity and potential fraud, and
Technical Troubleshooting Russian maintained customer-related records in tables.
eb platforms basic (HTML/CSS) ative
Table Manager, Finance Officer (Expenses)
W N
May 2019/
Support Operations Ukrainian Sep 2019 CSV Agency
SLA Management. Customer Advanced Level orked with MS Word and Excel; monitored the quality of
feedback analysis. W
work of mobile employees. Collaborated with Spanish
Productivity Tools colleagues, maintaining tables in Spanish within the banking
system and verifying document accuracy.
Google Workspace
Communication
Education Sep 2018/ Manager of Sales
Conflict resolution 2025 Front End Courses Jan 2019 “Extremal” Paintball Club
Online courses via YouTube, Conducted customer outreach to promote entertainment
Udemy, freeCodeCamp, etc. services such as paintball, laser tag, quests, and
teambuilding. Managed bookings and records in Google
Interests 2018/
2020
UI / UX Design Courses
IT Cloud Academy Career
Sheets while ensuring effective collaboration within the
team.
Certification
Computer Games Online courses via YouTube
channels and etc
Playing the guitar 2016/ University
Football 2020 . . arazin Kharkiv National
V N K
University, Department of
Economics
CONTACT:
Swimming
Camping
Singing
I can’t but just for my pleasure
Telegram Gmail
Open to internship and
opportunities. LinkedIn Github
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The candidate's resume is posted at https://www.work.ua/resumes/19419357/