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Катерина
Customer support representative
- Age:
- 36 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
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Kateryna Novosolova
Date of birth: 18/03/1990 | Place of birth: Zaporizhzhia, Ukraine | Nationality: Ukrainian
| Gender: Female | Phone: [open contact info ](look above in the "contact info" section) (Mobile) | Email address:
[open contact info ](look above in the "contact info" section) | Facebook:
[open contact info ](look above in the "contact info" section) | Address: Elblonska,
12A/16, 01-747, Warsaw, Poland (Home)
ABOUT MYSELF
Professional enthusiastic person aeger to contribute to team success through hard summary work, attention
to detail and excellent organizational skills. Clear understanding of tasks and training. Motivated to learn and
grow.
EDUCATION & TRAINING
01/09/2020 - 31/12/2021 - ZAPORIZHZHIA, UKRAINE
MASTER'S DEGREE IN ENGLISH LANGUAGE AND LITERATURE- ZAPORIZHZHIA NATIONAL
UNIVERSITY
Address: Zhukovskogo Str. 66 69000 | Website: https://znu.edu.ua/
19/01/2018 - 19/11/2018 - ZAPORIZHZHIA, UKRAINE
ENGLISH COURSES- AMERICAN ENGLISH CENTER
Address: Zhukovskogo Str. 70-B 69000 | Website: https://americanenglish.ua/
WORK EXPERIENCE
05/05/2018 - CURRENT - KYIV, UKRAINE
ENGLISH TUTOR ONLINE (GENERAL AND BUSINESS ENGLISH) SELF-EMPLOYMENT
SELF-EMPLOYMENT
Provided ongoing support to students by answering questions and resolving learning-related issues. Explained
complex topics in a clear and simple way. Identified student needs and adapted communication accordingly.
Handled feedback and maintained positive client relationships. Managed multiple students simultaneously and
prioritized requests. Assisted students outside of lessons via messaging (chat-based support)
13/03/2020 - 10/03/2024 - KYIV, UKRAINE
ENGLISH TUTOR FOR KIDS 4-18 Y.O. HELEN DORON
Interactive teaching methods. Strong comunication skills. Adapts construction strategies to individual learning.
Effective collaboration with students and parents.
LANGUAGE SKILLS
Mother tongue(s): UKRAINIAN
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
ENGLISH C1 C1 C1 C1 C1
SKILLS
Microsoft Office | Social Media | Google Drive | Google Docs
Date of birth: 18/03/1990 | Place of birth: Zaporizhzhia, Ukraine | Nationality: Ukrainian
| Gender: Female | Phone: [
[
[
12A/16, 01-747, Warsaw, Poland (Home)
ABOUT MYSELF
Professional enthusiastic person aeger to contribute to team success through hard summary work, attention
to detail and excellent organizational skills. Clear understanding of tasks and training. Motivated to learn and
grow.
EDUCATION & TRAINING
01/09/2020 - 31/12/2021 - ZAPORIZHZHIA, UKRAINE
MASTER'S DEGREE IN ENGLISH LANGUAGE AND LITERATURE- ZAPORIZHZHIA NATIONAL
UNIVERSITY
Address: Zhukovskogo Str. 66 69000 | Website: https://znu.edu.ua/
19/01/2018 - 19/11/2018 - ZAPORIZHZHIA, UKRAINE
ENGLISH COURSES- AMERICAN ENGLISH CENTER
Address: Zhukovskogo Str. 70-B 69000 | Website: https://americanenglish.ua/
WORK EXPERIENCE
05/05/2018 - CURRENT - KYIV, UKRAINE
ENGLISH TUTOR ONLINE (GENERAL AND BUSINESS ENGLISH) SELF-EMPLOYMENT
SELF-EMPLOYMENT
Provided ongoing support to students by answering questions and resolving learning-related issues. Explained
complex topics in a clear and simple way. Identified student needs and adapted communication accordingly.
Handled feedback and maintained positive client relationships. Managed multiple students simultaneously and
prioritized requests. Assisted students outside of lessons via messaging (chat-based support)
13/03/2020 - 10/03/2024 - KYIV, UKRAINE
ENGLISH TUTOR FOR KIDS 4-18 Y.O. HELEN DORON
Interactive teaching methods. Strong comunication skills. Adapts construction strategies to individual learning.
Effective collaboration with students and parents.
LANGUAGE SKILLS
Mother tongue(s): UKRAINIAN
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
ENGLISH C1 C1 C1 C1 C1
SKILLS
Microsoft Office | Social Media | Google Drive | Google Docs
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The candidate's resume is posted at https://www.work.ua/resumes/19424634/