Contact information

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Work experience

Head of operations

from 04.2022 to 02.2025 (2 years 10 months)
Reply, Дистанційно (IT)

Built and maintained the company's P&L from scratch, ensuring financial transparency and forecasting accuracy.
• Led company-wide OKR & KPI processes, aligning operations with business goals.
• Managed software and service procurement, negotiating cost reductions and improving vendor relationships.
• Established a structured analytics system, enabling data-driven decision-making across departments.
• Successfully led the company through SOC2 certification for two consecutive years.
Key Achievements:
• Created a cost and revenue forecasting model, optimizing financial predictability.
• Reduced operational costs through effective vendor negotiations and resource allocation.
• Improved company-wide performance measurement with a scalable OKR and KPI system.
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SDR (Closer)

from 02.2020 to 04.2022 (2 years 2 months)
Ardas, Дніпро (IT)

• Interacting with warm and hot leads;
• Company presentation and lead qualification;
• Management of the presale process in the company;
• Accounting after signing the contract;
• CRM management;
• Providing diverse reports about sales activity.

Business Development Manager

from 11.2019 to 02.2020 (3 months)
CTV Labs, Днепр (IT)

• Promotion of CTV Labs activity for B2B clients on the media market;
• Cold lead generation;
• Making cold calls, setting cold emailing campaigns;
• Contract management;
• Personal meetings with prospects and clients during business trips;
• Closing deals with outbound B2B clients.

Business development manager

from 08.2017 to 11.2019 (2 years 3 months)
Earth Observing System, Днепр (IT)

Promotion of EOS Platform (PaaS) on the GIS market;
• Making business requirements for the company products;
• Contract management;
• Making ICP for cold lead generation;
• Setting of live demos, presentations, webinars, and consulting of B2B and B2C clients;
• Closing deals with outbound B2B and inbound B2C clients;
• Establishment of the distribution network of company products;
• Taking part in conferences, exhibitions, and related industry events.

Knowledge and skills

• MS Office
• Sales
• Google Docs
• Skype
• Facebook
• Google
• Zoom
• LinkedIn
• Salesforce
• Pipedrive
• WhatsApp
• Google Hangouts

Language proficiencies

English — advanced