Haggai

HAGGAI NANGABO
Phone: [open contact info](look above in the "contact info" section) | Email:[open contact info](look above in the "contact info" section) | Address: Nairobi, Kenya

Professional Summary
Dedicated truck dispatcher with over 2 years of hands-on experience keeping fleets moving efficiently across local and international borders. For me, logistics isn't just about moving freight, it’s about building strong relationships with drivers, reducing deadhead miles, and keeping our on-time delivery promise 100% of the time. Expert in strategic route planning, navigate international customs regulations with ease, and use advanced TMS(Transportation Management Systems) tools to keep operations running smoothly and profitably.
Skills
Route Optimization Negotiation & Rate Management, TMS Proficiency (Transportation Management Systems), International Customs & Compliance, Load Board Mastery (DAT, Amazon Relay), ELD & HOS Regulatory Knowledge, Fleet Coordination & Scheduling, Crisis Management & Problem Solving, Geographic Planning & Weather Monitoring, Conflict Resolution & Driver Relations, Profitability & Cost-per-Mile Analysis, Freight Billing & Documentation (BOL/POD), High-Volume Multitasking, Customer Support, Call Handling, Chat Support, Email Support, Dispatch Coordination, Communication Skills.
EXPERIENCES
Truck Dispatcher
Triple 7 Movers of Washington LLC |Remote| May 2025- June 2026
Roles And Responsibilities:
• I managed the daily scheduling and route planning for our 5-truck fleet, making sure every single driver was booked solid and moving along profitable lanes without sitting idle.
• I maintained our on-time delivery rate at 98%, even during brutal winter weather over the passes, by constantly tracking the trucks, staying ahead of delays, and keeping shippers in the loop.
• I worked on the load boards to book and negotiate 15 to 20 loads every single week, fighting for the best possible rates per mile for our reefers and dry vans while building real trust with regional brokers.
• I reduced our empty deadhead miles by 15% simply by planning ahead, I made sure our drivers had a solid backhaul ready to go before they even backed into the receiver's dock for their first drop.
• I was the main point of contact for our driver’s day and night, handling everything from tracking their logs and helping them navigate customs paperwork to troubleshooting breakdowns on the side of the highway.

Truck Dispatcher
Great State Logistics LLC | Remote | January 2025– May 2025
Roles And Responsibilities:
• I managed the day-to-day dispatching for our 3-truck fleet, keeping the boards clear and ensuring every driver was constantly booked on profitable lanes with zero down-time.
• I maintained a 98% on-time delivery rate across the state, actively tracking trips, routing around pass closures during the winter, and keeping customers updated before small delays became big issues.
• I locked in and negotiated up to 20 loads a week, working the load boards to secure the best rates per mile for our equipment while building solid, repeatable relationships with local brokers.
• I managed to reduce our deadhead miles by 10% through proactive planning, I always made it a priority to line up a profitable backhaul before a driver even made their first drop.
• I served as the single point of contact for our drivers, handling their log tracking, sorting out border and customs paperwork, and being the one they called to solve problems when things went wrong on the road.

Truck Dispatcher
Eagle Moving LLC | Remote |May 2024– December 2024
Roles And Responsibilities:
• I managed daily routing and load scheduling for a fleet of up to 3 drivers, making sure trucks stayed booked and moving to meet monthly revenue goals.
• I maintained a 98% on-time delivery rate by actively tracking shipments, rerouting around challenges like winter weather delays, and keeping customers updated in real time.
• I negotiated rates for 15–20 loads weekly through digital load boards, securing strong paying freight for dry van and reefer units while building dependable broker relationships.
• I reduced deadhead miles by 10% through careful trip planning and making sure backhaul loads were lined up before primary deliveries were completed.

Education

• BSc. Agricultural Extension Education |University of Eldoret |Eldoret | 2018
• Kenya Certificate of Secondary Education |Lubinu High School | 2013

Tools
Transportation Management Systems, Google Workspace, Microsoft Office, CRM Systems, GPS Software, Chat Platforms, Call Center Systems, DAT, Amazon Relay Load Boards.

Languages
• English – Fluent

Available upon request

Referees