Contact information

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Work experience

E-commerce Manager

from 02.2020 to now (6 years 6 months)
Perrigo Ukraine, Київ (Медицина, охорона здоров'я, аптеки)

• Develop & maintain long-term e-commerce strategy
• Forecast & achieve e-commerce sales targets
• Manage e-commerce budget & monitor key KPIs
• Define & optimize the digital shelf across platforms
• Apply trade terms & commercial policies for e-commerce channels
• Implement national trade marketing & advertising activities across e-stores & marketplaces
• Manage e-commerce contracts at all levels
• Analyze the effectiveness of e-commerce activities & campaigns
• Prepare & present KPI & financial performance reports for e-commerce

Sales Manager

from 06.2017 to now (9 years 2 months)
Perrigo Ukraine, Київ (Медицина, охорона здоров'я, аптеки)

• Develop & execute strategic customer plans to drive revenue growth & strengthen key customer partnerships.
• Define & achieve annual sales & gross profit targets for assigned customers based on market trends & business opportunities.
• Build, maintain, & expand long-term relationships with key customers.
• Identify opportunities for upselling, cross-selling, & portfolio expansion within existing customers.
• Negotiate commercial terms, pricing, & annual agreements to ensure mutual business success.
• Manage customer demand forecasting, stock planning, & inventory alignment in collaboration with supply chain teams.
• Coordinate the implementation of national trade marketing & promotional initiatives with key customers.
• Monitor account performance, sales results, & profitability; prepare regular business reviews & reports.
• Ensure excellent customer service & timely resolution of customer issues by coordinating with internal departments.
• Collaborate with Marketing, Operations, Finance, and Supply Chain to deliver customer-focused solutions & achieve business objectives.
• Analyze market trends, competitor activities, & customer needs to identify new business opportunities.
• Ensure compliance with contractual agreements, company policies, & commercial standards.

Sales Director Assistant

from 07.2015 to 06.2017 (2 years)
Omega Pharma Ukraine, Київ (Медицина, охорона здоров'я, аптеки)

• Manage sales contracts, including preparation, review, & compliance control
• Oversee document flow & ensure accuracy and timeliness of documentation
• Support sales operations in SAP, including order processing &data management
• Contribute to SAP process improvements & support EDI implementation
• Conduct market research & analyze competitive landscape
• Manage stock control & demand planning to ensure optimal inventory levels
• Handle customer claims & reclamation processes efficiently
• Participate in negotiations with clients & partners

Corporate Services Specialist

from 06.2012 to 06.2015 (3 years)
Raiffeisen Bank Aval, Київ (Фінанси, банки, страхування)

• Meeting with & interviewing corporate & personal customers, discussing their financial requirements & providing appropriate financial advice
• Advising corporate clients about mergers, acquisitions, capital markets etc
• Preparing lending agreements
• Promoting the bank's services
• Planning & problem solving
• Writing reports
• Managing projects

Education

НТУ

Загальне Право, Київ
Higher, from 2013 to 2016 (3 years)

НТУ

Облік та Аудит, Київ
Higher, from 2009 to 2013 (4 years)

Additional education and certificates

4 negotiators course , Amplius Partners, Great Britain

2019

Advanced Excel & VBA , Courssor

2019

Knowledge and skills

• B2B Sales
• Business Analysis & Planning
• Distribution
• E-commerc

Language proficiencies

• English — advanced
• Ukrainian — fluent