Іван

Ivan Voloshyn
E - C o m m e r c e / M a r k e t p l a c e M a n a g e r

[open contact info](look above in the "contact info" section) German (B2)
Germany English (B1) - actively improving
LinkedIn Ukrainian | Russian (Native)

Profile
Motivated and detail-oriented individual with hands-on experience running a self-managed eBay store
(1,600+ orders, €25,000+ revenue, 98.4% positive feedback). Currently deepening my knowledge of Amazon
Seller Central, PPC advertising, and marketplace operations through self-directed study. I'm at the early
stage of my e-commerce career and looking to grow within a team that operates at a serious, professional
level, where I can keep learning and take on more responsibility over time.

Professional Experience

07/2025 – 02/2026 E-Commerce Manager / Marketplace Manager
Remote
Self-Managed Online Store (Electronics) — eBay DACH & Europe

Platform: eBay (DACH & EU markets)

Responsibilities:
Built and managed a full-cycle eBay electronics store — from sourcing and
inventory planning to listing creation, pricing strategy, and order fulfillment
Created and optimized 100+ product listings: titles, bullet points, item descriptions,
and backend keywords using eBay SEO best practices to improve search visibility
and click-through rates
Managed all customer communications: pre-sale inquiries, post-sale support,
dispute resolution, and return handling — consistently prioritized partial refund
solutions to retain buyers and protect seller metrics
Monitored and adjusted pricing based on competitor analysis and category trends
to maintain competitive positioning
Analyzed store performance data (impressions, click-through rate, conversion rate,
sell-through rate) to identify optimization opportunities
Worked with eBay Promoted Listings to increase product visibility within the
platform's advertising ecosystem
Monitored competitor pricing dynamically and adjusted listing prices to maintain
competitive positioning and protect margin targets

Key Results:
1,600+ orders processed and fulfilled across the store's lifetime
€25,000+ total revenue generated across DACH and European markets
98.4% positive feedback score (960 positive / 16 negative reviews) — maintained
through proactive customer service and dispute resolution
Reduced return-related losses by prioritizing partial refund negotiations over full
returns
 Supply Chain & Fulfillment Management:
Sourced products directly from Chinese suppliers via Alibaba, 1688, and Taobao —
managed vendor negotiations, sample evaluation, and bulk order coordination
Coordinated international logistics: China → EU warehouse (fulfillment partner:
Fulfillment Box), including customs documentation oversight and delivery timeline
management
Managed 3PL (third-party logistics) partnership with Fulfillment Box for
warehousing, pick & pack, and last-mile delivery across DACH and European
markets
Controlled inventory levels to balance stock availability against holding costs and
demand fluctuations

04/2026 – now Marketplace Operations — Amazon
Remote
(Self-Directed Study)
Self-directed study of Amazon Seller Central: account structure, FBA vs FBM
fulfillment models, listing workflow, and Buy Box mechanics — no live selling
experience yet
Practiced keyword research and listing optimization using Jungle Scout
Analyzed competitor listings and category BSR trends to understand product
positioning strategies

Skills

Marketplace Platforms: eBay Seller Hub, Amazon Seller Central

Amazon Research Tools: Jungle Scout, Keepa (basic)

E-Commerce Tools: eBay Promoted Listings, Brand Analytics (Amazon),
ZIK Analytics, Keepa (basic)

Analytics & Reporting: Google Sheets (advanced), KPI tracking, CTR / CVR / ACOS / TACOS metrics

Marketing & SEO: Marketplace SEO (titles, keywords, bullet points, backend search terms)

Sourcing & Logistics: Alibaba, 1688, Taobao, supplier negotiations, 3PL coordination (Fulfillment Box),
inventory management, China → EU freight

Education

Chinese (Beginner) - started learning to communicate more directly with suppliers

Amazon Seller University - in progress (Seller Central, FBA fundamentals, PPC basics)

Jungle Scout - in progress (keyword research, listing optimization)

Google Analytics 4 & Meta Blueprint (Facebook & Instagram Ads) - foundational knowledge

Keepa & Amazon BSR Analysis - self-study (pricing history, sales rank tracking, product research)