Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/19592034/

Work experience

Career break

from 03.2026 to 07.2026 (5 months)
Working on a personal project

Had several university internships l was working on

Customer support representative

from 04.2025 to 02.2026 (11 months)
Dubai mall, Remote (Telecommunications and networking)

Delivered exceptional customer support by resolving inquiries through Zendesk, Jira,
and HubSpot CRM while maintaining high levels of customer satisfaction. Accurately
processed refunds, order confirmations, and customer requests, collaborating with
internal teams to ensure timely issue resolution. Consistently provided professional,
customer-focused service in a fast-paced, high-volume retail environment.

Knowledge and skills

• Independence
• Management of CRM
• Jira
• Zendesk
• HubSpot
• Honesty
• Communicability
• Adaptability
• Discipline
• Active sales
• Attentiveness
• Direct sales
• Educability
• B2B Sales

Language proficiencies

English — fluent

Additional information

Music , jogging , swimming , drawing , cycling