Pavlo

PAVLO
YELIFIREVSKYI
Account Manager | B2B Sales & IT Services
Lviv, Ukraine

[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) @revsp LinkedIn

EDUCATION PROFILE
Account Manager and Business Development Specialist with 4+ years of experience
Kherson National
Technical University in IT services, international B2B sales, client relationship management, and new
business development. Experienced in identifying customer needs, preparing
Master's degree with honors
Software engineering commercial proposals, conducting negotiations, developing existing accounts, and
faculty coordinating communication between clients and technical delivery teams. Proven
Sep 2014 – Jun 2019
track record of generating revenue, attracting new projects, and building long-term
customer relationships.
Kharkiv National
University of the Air Force
Master's degree with honors
WORK EXPERIENCE
Organization and methods
of work with personnel Pre-Sales / Business Development Specialist
Sep 2014 – Jul 2019 BlueBird (Defense) Jan 2025 - Jul 2026

Communicated with potential clients, identified their business needs,
and presented relevant company solutions.
EXPERTISE Qualified new business opportunities and supported communication
Account Management throughout the pre-sales process.
B2B Sales
Conducted product presentations, demonstrations, training sessions,
New Business
Development and testing activities.
Client Relationship Coordinated communication between clients and internal technical
Management and business teams.
IT Services and
Structured client requirements and translated meeting outcomes into
Outsourcing
Consultative Sales clear internal action items.
Customer Needs Analysis Tracked follow-ups, deadlines, responsible stakeholders, and next steps
Commercial Negotiations of cooperation.
Proposal Preparation
Supported proposal preparation and commercial discussions with
Client Presentations
Upsell and Cross-sell potential clients.
CRM and Pipeline
Management
Stakeholder Management Account Manager / Business Development Specialist
Technical Team Appexoft (IT) Mar 2022 – Jan 2025
Coordination
Revenue Growth Managed relationships with potential and existing international clients
Lead Generation
throughout the customer lifecycle.
Identified customer business needs and recommended suitable IT
LANGUAGE
services and cooperation models.
English – Intermediate+, Generated new B2B opportunities through outbound outreach,
professional written networking, Upwork, and referrals.
communication Prepared tailored proposals, presentations, and commercial offers.
Ukrainian – Native Conducted negotiations regarding pricing, contracts, project scope,
timelines, and cooperation terms.
 Coordinated client requests with project managers, developers, and
TOOLS
internal delivery teams.
CRM Systems
Maintained long-term client relationships and supported customer
LinkedIn Sales satisfaction and repeat cooperation.
Navigator Monitored opportunities, follow-ups, account statuses, and next steps in
Google Sheets CRM and internal reporting tools.
Google Docs Identified opportunities to expand client cooperation and offer additional
Microsoft Teams services.
Slack Supported several client accounts and opportunities simultaneously.
Jira
Notion Key achievements

Miro Generated more than $170,000 in revenue during the first six months of
LinkedHelper 2024.
Brought 15 new projects to the company.
Supported a long-term client engagement lasting 1 year and 3 months.
Consistently met or exceeded assigned performance targets.

Project Manager
Electronical Smart Solutions Technologies (IT) Jan 2021 - Feb 2022

Coordinated communication between clients, developers, and company
management.
Managed project scope, timelines, budgets, resources, and stakeholder
expectations.
Translated client requirements into clear technical tasks for development
teams.
Monitored project progress, risks, blockers, deliverables, and financial indicators.
Prepared project documentation, reports, proposals, and status updates.

IT Help Desk Services, Service Desk, Managed IT Services, IT outsourcing,
account development, European clients, new business development, outbound
sales, client meetings, commercial negotiations, proposal preparation, tender
support, upsell, cross-sell, technical delivery teams.