Julia

JULIA POLTASHEVSKA
HEAD OF SALES | SALES & MARKETING LEADER | BUSINESS DEVELOPMENT
[open contact info](look above in the "contact info" section) (WhatsApp only) • [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) • Open to remote work
PROFESSIONAL SUMMARY
Sales and business development leader with 9+ years of experience across financial services, entrepreneurship, creative services, transportation, digital marketplaces, and AI-enabled business operations. Progressed from Sales Agent to Head of Sales in an international financial-services environment, leading a 10-person sales team, managing KPIs, coaching performance, and closing business with English-speaking clients. Founded and grew NYC ArtLab in Manhattan, where I owned the full commercial function across marketing, lead generation, sales, partnerships, client experience, and day-to-day operations. Strong at building sales processes, positioning offers, converting leads, developing teams, and turning customer insight into sustainable business growth.
TEAM LEADERSHIP
Managed and coached 10 sales professionals
BUSINESS GROWTH
Built sales and marketing for a Manhattan business
INTERNATIONAL SALES
EU and U.S. clients; professional English
PROCESS BUILDING
CRM, KPIs, pipelines, automation and operations
PROFESSIONAL EXPERIENCE
Sales & Marketing Manager
2026 – Present
Bazar Club | U.S. Job Marketplace & Advertising Platform | Remote
• Sell paid vacancy placements and business advertising solutions to U.S.-based business owners serving Russian- and Ukrainian-speaking communities.
• Manage outbound prospecting, discovery, objection handling, follow-up, proposal presentation, and account conversion across multiple industries.
• Create persuasive bilingual vacancy and promotional copy, adapting messaging to each client’s hiring needs, market, and target audience.
• Use consultative selling to identify business pain points, position paid solutions, and build long-term client relationships.
Founder | Head of Sales & Marketing
2023 – 2026
NYC ArtLab | Creative Education & Events Business | Manhattan, New York
Primary entrepreneurial achievement: combined hands-on sales leadership with brand building, marketing execution, and operational management.
• Founded and operated a Manhattan-based creative business, taking ownership of commercial strategy, sales, marketing, partnerships, and client growth.
• Built the customer-acquisition process from the ground up: offer development, pricing, lead generation, consultations, proposals, negotiation, closing, onboarding, and retention.
• Developed and executed organic marketing through social media, local outreach, referrals, partnerships, and community-based promotion, helping the company grow steadily and establish a recognizable local presence.
• Acquired and managed individual and corporate clients, using English throughout the full sales cycle and delivering tailored creative experiences for different customer segments.
• Created packages and promotional campaigns for workshops, private events, corporate activities, and special occasions, aligning marketing messages with customer needs and purchasing motivations.
• Managed the client journey and daily business operations, including scheduling, service coordination, vendor and instructor communication, customer support, and quality control.
• Used client feedback and sales conversations to refine offers, improve conversion, strengthen repeat business, and support sustainable company growth.

Sales & Operations Manager (Reservations and Dispatch)
2023 – 2026
ICS BookALimo | Transportation & Logistics | In-Office, United States
• Managed high-volume inbound inquiries, reservations, order coordination, and customer communication for a U.S.-based transportation company.
• Converted customer needs into accurate bookings and coordinated drivers, vehicles, routes, schedules, service requirements, and urgent real-time changes.
• Maintained CRM records, follow-up, issue resolution, and retention-focused communication in a fast-paced English-speaking environment.
• Coordinated customers, drivers, carriers, and internal teams while balancing service quality, pricing considerations, and operational capacity.
Head of Sales (promoted from Sales Agent)
2017 – 2022
Confidential Financial Services Company (NDA Protected) | International Markets | Remote
• Progressed from Sales Agent to Head of Sales and led, coached, and performance-managed a team of 10 sales professionals.
• Sold financial-market products and services across multiple asset classes, including cryptocurrency-related products.
• Managed the full outbound sales cycle: prospecting, qualification, discovery, presentation, negotiation, closing, relationship management, and reactivation.
• Conducted sales and client communication primarily in English with customers across European markets.
• Monitored individual and team KPIs, reviewed pipeline activity, and implemented actions to improve productivity and conversion.
• Built and optimized scripts, onboarding, CRM discipline, follow-up processes, and internal sales workflows.
• Developed team performance through call reviews, role-playing, feedback, and motivation in a demanding target-driven environment.
ADDITIONAL EXPERIENCE: AI AUTOMATION & BUSINESS SYSTEMS
Independent AI Automation Engineer | 2025 – Present
• Design AI-powered workflows and business-process automations using n8n, API integrations, AI agents, CRM workflows, Google Sheets, Airtable, Gmail, Telegram, Cal.com, and Twilio.
• Built sales- and service-focused portfolio projects including voice assistants, booking and follow-up systems, client onboarding, feedback classification, and lead-handling automation.
CORE COMPETENCIES
Commercial Leadership: Sales strategy, team management, coaching, KPIs, pipeline development, negotiation, closing, retention
Growth & Marketing: B2B/B2C business development, lead generation, offer positioning, customer segmentation, campaigns, partnerships, referral growth
Operations & Technology: CRM, customer experience, workflow optimization, dispatch, reporting, Google Workspace, n8n, APIs, AI agents, Airtable
EDUCATION & LANGUAGES
Bachelor’s Degree in Philology / Linguistics
Academic background in languages, communication, and English studies.
Languages
English — Fluent / Professional (C1+)
Ukrainian — Native
Russian — Native / Fluent
German — Intermediate
REFERENCES
Professional reference from the owner of ICS BookALimo is available upon request.