Ольга

Olha Poda
Customer/Technical Support
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Chernihiv, Ukraine @olha_poda

Summary
Detail-oriented Junior Customer Support with Computer Engineering degree. I have
hands-on experience identifying, documenting, and tracking issues in web and
mobile applications using Jira. I am skilled in troubleshooting with Chrome DevTools,
communicating clearly with both technical and non-technical stakeholders, and
maintaining structured documentation. I gained a solid end-user viewpoint through
hands-on manual testing and working across teams with developers and PMs.

I am results-oriented and have a B1+/B2 level of English

Education
Chernihiv Polytechnic National University Computer Engineering
IT Chernihiv, Ukraine • 2021-2025
Bachelor's degree

Chernihiv Polytechnic National University Computer Engineering
IT Chernihiv, Ukraine • 2025-present
Master's degree

Experience
Space Scutum Remotely
QA Engineer September 2025 - March 2026
Internship

•Collaborated with developers and PM

•Identified, logged and tracked issues via Jira

•Performed API testing with Postman and functional/regression testing of web and
mobile applications

•Maintained test documentation

•Coordinated a team of QA trainees and distributed tasks

https://www.spacescutum.ua/

Independent Testing Practice April 2026 - present
•Detailed security testing of a web application (tested SQL injections, XSS, SSRF,
Path traversals and Command injections)

•Manual testing of an e-commerce web application (identified and documented 19
bugs)

•Manual testing of an Android application for beauty masters (identified and
documented 12 bugs)

•Manual testing of a sports web application (functional testing)

•Creating testing documentation (test cases)

Projects
Postman API Testing Collection 2025-2026
https://github.com/olhapoda/api-testing-postman-collection

Skills
Jira
ticket tracking

Chrome DevTools
working with Network and Console tabs

Linux
Ubuntu, Terminal commands

Postman
REST API, HTTPS

SQL
SQL Commands, PostgreSQL

AI Tools
Claude, Gemini

JavaScript
JS Basics, ES6+

Familiarity with AWS
IAM, EC2, S3

Testing Theory
black box testing, manual testing, API testing, regression testing, smoke testing, functional
testing

Figma
UI/UX Design, UI Testing

Profiles
LinkedIn
olha-poda

Languages
Ukrainian
Native

English
Upper-intermediate

Certifications
Internship Completion Certification March 2026
Space Scutum

Quick Introduction to Postman and API Testing January 2026
Udemy

The Complete SQL Bootcamp (PostgreSQL) April 2026
Udemy

AWS Certified Cloud Practitioner January 2026
Udemy