Christopher

CHRISTOPHER [Kenneth Umeh]
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Nigeria

Professional Summary
Results-oriented Sales and Digital Marketing Manager with experience in sales strategy, customer relationship
management, lead generation, performance marketing, and business development. Skilled in managing sales
pipelines, negotiating with clients, optimizing advertising campaigns, and driving revenue growth through
Meta Ads, Google Ads, and digital marketing strategies. Strong leadership, analytical, and communication
skills with the ability to exceed sales targets while improving marketing performance.

Professional Experience
Sales & Digital Marketing Manager 2019 – Present
Responsibilities Remote
Managed online marketing campaigns across Meta Ads, Google Ads, and TikTok
•

Ads.
Generated qualified leads and converted prospects into customers.
•

Built and maintained strong relationships with clients.
•

Developed and executed sales strategies to increase revenue.
•

Managed CRM systems and tracked customer interactions.
•

Monitored KPIs including CPA, CPC, CTR, Conversion Rate, ROMI, and Sales
•

Performance.
Prepared weekly and monthly sales and marketing reports.
•

Worked closely with customer support and operations teams to improve
•

customer satisfaction.
Conducted market research to identify new business opportunities.
•

Managed marketing budgets and optimized campaign performance.
•

Key Achievements
Increased monthly sales revenue by 35%.
•

Reduced customer acquisition costs by 22%.
•

Improved customer retention through effective follow-up strategies.
•

Consistently exceeded monthly sales and lead generation targets.
•

Successfully managed multiple marketing campaigns with positive ROI.
•

Customer Support & Sales Representative 2019 – 2025
Responsibilities Remote
Assisted customers through email, chat, and phone.
•

Identified customer needs and recommended suitable products.
•

Processed customer orders and maintained accurate records.
•

Built long-term customer relationships.
•

Achieved and exceeded monthly sales goals.
•

Resolved customer issues while maintaining high satisfaction ratings.
•
Core Competencies
Sales Management Business Development
Customer Relationship Management (CRM) Performance Marketing
Google Ads Meta Ads Manager
TikTok Ads Lead Generation
Sales Funnel Optimization Affiliate Marketing
Team Leadership KPI & Performance Tracking
Budget Management Customer Retention
Digital Advertising Negotiation
Marketing Analytics Google Analytics 4
Google Tag Manager Microsoft Excel & Google Sheets

Technical Skills
Google Ads, Meta Ads Manager, TikTok Ads, Google Analytics 4, Google Tag Manager, Looker Studio, CRM
Software, Microsoft Excel, Google Sheets, Microsoft Office, Trello, Jira, Notion

Languages
English
Fluent

Professional Strengths
Sales Leadership, Client Relationship Management, Negotiation & Closing Deals, Team Management,
Performance Marketing, Strategic Planning, Data Analysis, Communication, Problem Solving, Time
Management, Decision Making

Additional Information
Open to Remote and International Opportunities
•

Experienced working with international customers
•

Comfortable working in target-driven environments
•

Strong internet connection and home office setup
•

Available for immediate employment
•