Олена

OLENA [open contact info](look above in the "contact info" section)

KYRYLIUK [open contact info](look above in the "contact info" section)

Ukraine

SUMMARY
Customer-focused professional with 10+ yearts of experience across small business operations, event
coordination, and retail sales. Proven ability to build lasting client relationships, manage daily operations
independently, and grow business reach through repsonalized service and social media marketing. Fluent in
English and Ukrainian.

WORK EXPERIENCE
Small Business Owner (Bakery) Alaska, USA 2023 - May 2026
Founded and independently operated a bakery business, managed production, order fulfillment, and
customer service end to end.
Built and managed the brand’s Instagram and Facebook presence, growing customer reach and driving
repeat orders through targeted content.
Delivered consistent, high-quality service that has sustained a loyal customer base and steady referral
business.
Catering Coordinator - U.S. Air Force (NAF Civilian Employee) Alaska, USA 2022-2023
Coordinated end-to-end event logistics-bookings, Menu planning, and client communication for military
and civilian functions.
Partnered with military personnel to align catering plans with event requirements.

Production Associate - S&G Management. Los Angeles, USA 2021 - 2022

Supported daily production operations, maintaining consistent product quality and adherence to
standards.
Managed inventory and production materials, and helped onboard and train new team members.

Luxury Retail & Client Service - Designer Eyes/ Gerard Darel. Los Angeles, USA 2017 - 2020
Delivered personalized styling and product consultations in luxury optical and fashion retail settings,
building long-term client relationships that supported repeat business.
Contributed to sales performance through client outreach, reporting, visual merchandising, provided team
leadership during manager absences.
Server Mama’s Secret. Los Angeles, USA 2015 - 2017
Delivered efficient, high-quality service in a fast-paced cafe, managing front-of-house operations and
high-volume orders with accuracy.

EDUCATION
Yuriy Fedkovych Chernivtsi National University. English - Ukrainian Sep 2012 - May 2015
Translator and Interpreter.
LANGUAGES
Ukrainian - Native
English - Fluent

KEY SKILLS

Customer Service & Sales Social Media Management ( Instagram, Facebook Business Page)
Client Relationship Management Microsoft Office (Word, Outlook, Excel)
Event & Operations Coordination Google Workspace, Canva