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Zorii

Customer support representative

Considering positions:
Customer support representative, Logistics manager, Customer service representative, Sales manager
Age:
23 years
City of residence:
Ivano-Frankivsk
Ready to work:
Ivano-Frankivsk, Remote

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Yuliia Zorii
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Ivano-Frankivsk, Ukraine

PROFESSIONAL SUMMARY Detail-oriented and reliable professional with 2 years
of experience in data processing. Strong background in problem-solving, resolving
discrepancies, and delivering high-quality operational support. Fluent in English and
German, seeking to leverage analytical skills in a dynamic Customer Support or
Logistics Dispatcher role.

WORK EXPERIENCE

Data Processing Analyst | BPO Nextdoor 2024 – 2026

● Accurately processed and entered large volumes of product data into internal
systems, ensuring high precision and consistency.
● Conducted systematic checks on entered information, proactively identifying
and correcting discrepancies to maintain reliable records.
● Handled daily data processing tasks efficiently on a regular basis, ensuring
timely delivery and structured workflow.
● Kept product databases organized and up-to-date, ensuring smooth
day-to-day operations and correct information tracking.

EDUCATION

Bachelor’s in English and German Philology | Ivan Franko National University of
Lviv 2020 – 2024

LANGUAGES

● English: C1 (Advanced) – Professional working proficiency, experienced in
international communication.
● German: B1/B2 (Intermediate) – Confident in working with data and texts.
● Ukrainian: Native.

SKILLS

● Tools & Software: MS Excel (VLOOKUP, Pivot Tables), Google Sheets,
CRM/CMS software.
● Core Competencies: Data Entry, Quality Control, Discrepancy Resolution,
Multi-tasking, Problem Solving, Attention to Detail.

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