Contact information

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Work experience

General manager

from 08.2024 to 08.2025 (1 year)
InterContinental Warsaw, Remote (Hotel and restaurant industry)

Served as General Manager and member of the Senior Management Team
(SMT), with responsibility for supporting business operations and commercial
performance.
Worked closely with the Sales Department on business development, client
relationships, and revenue-focused initiatives.
Managed and coordinated team activities, setting priorities and supporting
team performance toward business objectives.
Developed and maintained relationships with clients and business partners
while identifying opportunities for new business.
Supported sales and retention initiatives, including customer follow-up,
relationship management, and resolving client concerns.
Worked with CRM and structured sales processes to monitor prospects,
customer relationships, and business opportunities.

Account manager

from 05.2021 to 10.2023 (2 years 6 months)
Self employeed, Kyiv (Marketing, advertising, and PR)

Worked in a high-performance, commission-based sales and customer
retention environment, focusing on client relationships, objection handling, and
high-value sales opportunities.
• Managed conversations with existing and prospective clients, identifying
concerns and addressing objections effectively.
• Focused on customer retention by understanding client needs, building trust,
and maintaining long-term relationships.

• Handled high-value sales conversations involving potential investments of
several hundred thousand dollars.
• Used negotiation, persuasion, and relationship-building techniques to support
client decisions and improve conversion.
• Maintained a strong focus on performance, sales targets, customer
satisfaction, and revenue generation.
• Worked independently in a results-driven, commission-based environment.

Sales specialist

from 02.2020 to 03.2021 (1 year 2 months)
Self-Employed, Kyiv (Finance, banking, and insurance)

• Handled high-value sales conversations involving potential investments of
several hundred thousand dollars.
• Used negotiation, persuasion, and relationship-building techniques to support
client decisions and improve conversion.
• Maintained a strong focus on performance, sales targets, customer
satisfaction, and revenue generation.
• Worked independently in a results-driven, commission-based environment.

Education

Higher School of Economics Eurorgional Of Poland

Business management, Kyiv
Higher, from 2026 to 2028 (2 years)

Currently pursuing a Master’s degree in Business Management.

Higher School of Economics Eurorgional Of Poland

Business Administration and Management, Kyiv
Higher, from 2023 to 2026 (3 years)

Higher School of Economics Eurorgional Of Poland Warsaw
Bachelor's Degree, Business Administration and Management,
General · (September 2023 - June 2026)

Additional education and certificates

Pre-Medical Preparatory Program — Taras Shevchenko National University of Kyiv

1 Year

Knowledge and skills

• Conducting negotiations
• Direct sales
• Team management
• Cold sales
• Work with clients
• Accounting management
• Communicability

Language proficiencies

• English — advanced
• Persian (Farsi) — fluent
• Ukrainian — beginner