Тетяна

Tetyana Legina
📍 Ivano-Frankivsk, Ukraine
📞 [open contact info](look above in the "contact info" section)
✉️ [open contact info](look above in the "contact info" section)

Results-driven manager with 10+ years of experience in logistics, customer service, sales, and operations management. Experienced in coordinating transportation and deliveries, working with drivers and carriers, managing teams of 20+ employees, and resolving operational issues.
Strong background in customer relations, order coordination, procurement, and process optimization. Organized, responsible, and results-oriented, with excellent communication and problem-solving skills and a strong focus on customer satisfaction.

WORK EXPERIENCE
Regional Sales and Logistics Manager
Closets by Design (USA, Orange County)
02/2025 – 07/2026
• Consulted with customers, provided customized solutions, and conducted product presentations.
• Conducted negotiations with customers, processed orders, and provided full customer support throughout the sales process.
• Met established sales targets, developed the customer base, and built long-term relationships with clients.
• Organized and coordinated delivery of customer orders throughout the assigned region.
• Planned delivery routes and schedules and optimized logistics operations.
• Sourced and arranged freight transportation and contracted drivers based on shipment volume and delivery requirements.
• Dispatched vehicles and coordinated drivers throughout the delivery process.
• Maintained ongoing communication with drivers regarding loading, routes, arrival times, delivery addresses, and unloading requirements.
• Coordinated activities between customers, warehouses, production departments, drivers, and transportation companies.
• Monitored timely loading, transportation, and delivery of orders.
• Tracked shipments and promptly resolved issues related to delays, route changes, or other transportation-related problems.
• Coordinated delivery dates and time windows with customers and ensured compliance with agreed schedules.
• Managed transportation and shipping documentation, including bills of lading and proof of delivery.
• Negotiated freight rates, monitored transportation expenses, and maintained communication with carriers.
• Resolved unexpected issues during the delivery process while maintaining a high level of customer service.

Culinary Department Manager
Gourmet Grocery Store “Olives”, California, USA | 02/2023 – 02/2025
• Managed daily department operations, staff coordination, and workflow.
• Managed inventory, product ordering, stock levels, and waste control.
• Coordinated with suppliers and monitored timely product deliveries.
• Ensured product quality, freshness, and compliance with standards.
• Analyzed sales and customer demand to support inventory and assortment planning.
• Coordinated with other departments to ensure smooth product flow and operations.
• Handled customer inquiries and complaints, resolving issues and maintaining high customer service standards.
• Controlled costs, minimized losses, and optimized resources.
• Trained and onboarded new employees and monitored compliance with operational standards.

Crisis Management Manager
Eco-Farm
02/2025 – 07/2026
Worked as a Crisis Management Manager at the personal invitation of the company’s owner.
• Conducted a comprehensive analysis of the company’s operations and identified key areas for improvement.
• Developed and implemented a crisis management action plan.
• Optimized operational processes and the company’s management system.
• Coordinated the team’s work during the implementation of organizational changes.
• Monitored financial performance and overall operational efficiency.
• As a result of the implemented measures, successfully brought the company to a stable and profitable level of operations.

Head of business support department
11/2015 to 04/2016
Farlep-Invest
Ukraine, Kyiv
• Monitoring the company's daily operations, ensuring the efficiency of the staff's performance to provide
• the highest quality services for the clients and customers.
• Coordinate with the company's business partners and inform them of any updates on business growth
• and development, including the techniques that the company takes to lead the market's competitiveness.
• Identify business opportunities according to industry trends and data analysis that would generate more
• revenue resources for the business and increase profits.

Administrative Manager of Logistics Department
Farlep-Invest
Kyiv, Ukraine
10/2013 – 11/2015
• Planned, coordinated, and controlled the storage and movement of products, materials, information, and services.
• Coordinated daily administrative and operational activities of the logistics department.
• Organized and monitored the movement and timely delivery of goods and materials.
• Coordinated communication between the logistics department, warehouse, suppliers, and other company departments.
• Maintained and controlled logistics-related documentation and records.
• Monitored inventory levels, storage conditions, and the efficient use of warehouse space.
• Assisted in planning transportation schedules and coordinating deliveries.
• Monitored compliance with established procedures, delivery schedules, and operational requirements.
• Prepared reports and maintained records related to logistics and departmental activities.
• Identified operational issues and coordinated their timely resolution to ensure uninterrupted logistics operations.

Restaurant director
02/2011 to 06/2013
Terra Inc./Restaurant
Ukraine, Ivano-Frankivsk
• Responsible for daily communication across many teams (accounting, operations, human resources, and
• executive management).
• Responsible for ensuring that inventory and ordering is done with integrity at the store level.
• Interview, hire, train and manage new management.
• Kitchen managing.

Head of supply division
09/2008 to 02/2011
Terra Inc./Restaurant
Ukraine, Ivano-Frankivsk
• Work with clients on procurement, fulfillment, logistics, and freight-related issues.
• Oversee and work toward the improvement of fulfillment processes and adherence to donor and client
• general procurement guidelines and policies.
• Oversee and work toward improving supplier performance.

Supply manager
01/2004
Egina Corp.
Ukraine, Ivano-Frankivsk
• Keep track of logistics and update the company's inventory, analyze operational performance and resolve issues.
• Collaborate with vendors and suppliers to ensure all operations.

SKILLS
Language: English (B2+), Ukrainian (fluent)
Communication, creativity, analytics.
Business management -5 years
People management - 5 years
Food service management - 3 years
Logistic - 10 years

EDUCATION
Kyiv National University of Technologies and Design
Master's
Business administration
Ukraine, Kyiv
09/2015 to 01/2016

INSTITUTE OF INTERNATIONAL RELATIONS Taras Shevchenko National University of Kyiv
Bachelor's
International strategy and security
Ukraine, Kyiv
09/2008 to06/2009

INSTITUTE OF INTERNATIONAL RELATIONS Taras Shevchenko National University of Kyiv
Bachelor's
International relations
Ukraine, Kyiv
09/2004 to 06/2008

Ukrainian Gymnasium #1
High school
Ukraine, Ivano-Frankivsk
09/1994 to 08/2004