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Ilaha

Менеджер підтримки користувачів

Considering positions:
Менеджер підтримки користувачів, Оператор листування, Керівник маркетплейсу
City of residence:
Odesa
Ready to work:
Remote

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ILAHA GASIMOVA
SOCIOLOGY GRADUATE | SOCIAL & RESEARCH SPECIALIST
Baku, Azerbaijan Age: 25 • Phone: [open contact info](look above in the "contact info" section) • Email: [open contact info](look above in the "contact info" section)

PROFESSIONAL PROFILE
Sociology graduate with experience working with children and communicating with people in different situations. Strong interpersonal,
observation, research and analytical skills, with an academic background in social behavior, communication and social research. Responsible,
empathetic and attentive to individual needs. Interested in social research, social support, community work, educational projects and people-
oriented roles.

KEY SKILLS
• Social research and information analysis
• Observation and behavioral analysis
• Communication, active listening and interpersonal skills
• Understanding of social behavior and individual needs
• Working with children and families
• Individual approach and emotional awareness
• Problem-solving and critical thinking
• Report writing, documentation and organization
• Teamwork and collaboration
• Microsoft Office and Canva

WORK EXPERIENCE
• Assistant Teacher — Primary School | Azerbaijan | [Baku Modern School] [2025-2026]

• Supported children in their daily educational and social development.
• Observed individual behavioral and learning patterns and communicated relevant observations to teaching staff.
• Built positive and respectful communication with children, parents and colleagues.
• Adapted communication and support according to individual needs.
• Assisted with conflict resolution and maintaining a positive classroom environment.
• Maintained records and organized educational materials.
• Worked as part of a collaborative school environment.

• Private Tutor — Part-time | Azerbaijan | [2025-2026]

• Provided individualized educational support based on the student's needs and learning style.
• Communicated with the family and provided clear progress updates.
• Planned activities, managed schedules and organized learning materials independently.

EDUCATION
Bachelor’s Degree in Sociology | Atatürk University, Türkiye | [2019-2023]

Relevant academic areas: social research, social behavior, communication, social institutions, research methods and analysis.

LANGUAGES
• Russian — Fluent
• Azerbaijani — Fluent
• Turkish — Fluent
• English — B1 (Intermediate)

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