Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19895455/

Work experience

Technical support specialist

from 01.2024 to now (2 years 10 months)
Fintech, Дистанційно (Фінанси, банки, страхування)

Troubleshooting complex technical issues, facilitate integrations,
ensure reliable payment processing,
managing daily work and helping team members

Support specialist

from 01.2023 to 01.2024 (1 year)
iGaming, Дистанційно (IT)

Consultation and support for the clients,
tickets/Chats - resolving technical client issues related with the
platform, regular reporting and efforts tracking

Knowledge and skills

• Data management
• REST API
• Control of receipt of payments
• Technical support for users
• Material and technical support
• The first line of support
• Second line of support
• Leadership