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Владислава

Менеджер з претензій

City of residence:
Zavallia
Ready to work:
Remote

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VLADYSLAVA MISIUTYNSKA
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Tallinn, Estonia

SUMMARY
Detail-oriented legal professional with 10+ years of experience in legal and administrative
operations, including claims and complaints management, contract and document review, case
coordination, and communication with clients, contractors, and other stakeholders. Skilled in
analyzing claims, preparing and managing legal documentation, monitoring deadlines, and
supporting effective dispute resolution. Proactive, organized, and solution-oriented, with strong
attention to detail and a focus on protecting business interests and achieving timely, practical
outcomes.

KEY COMPETENCIES

Claims and complaints management
Legal documentation and contract review
Claim analysis and dispute resolution support
Deadline and case tracking
Stakeholder, client, and vendor communication
Legal correspondence and documentation control
Problem-solving and conflict management
Attention to detail, multitasking, and accountability

PROFESSIONAL EXPERIENCE
Lawyer/ Assistant to Director (Combined Roles)
Dalgraphite Ltd. | July 2014 – February 2022
Coordinated operational workflows, schedules, and communication between internal teams,
suppliers, and partners.
Managed project-related documentation, including contracts, agreements, and internal approvals.
Ensured compliance with deadlines and monitored progress according to project plans.
Organized business travel, logistics, meeting schedules, and documentation for management teams.
Coordinated communication with banks, partners, and institutions, managing the timely exchange
and processing of documentation.
Organized business travel for legal and management teams, overseeing schedules, required
documentation, and logistics arrangements.

Assistant Attorney
De Facto Ltd. | January 2012 - June 2014

Organized documentation, maintained structured case files and managed deadlines.
Coordinated communication with clients, courts, and external institutions.
Supported attorneys with planning, scheduling, and logistics.
Prepared correspondence, ensured accurate documentation and timely readiness of required
materials.
Legal Consultant | Independent Practice
April 2022 - July 2026
Provided independent legal consultations, including advice on claims, disputes, contractual matters,
and legal documentation
Analyzed legal issues and assisted clients in identifying appropriate strategies for resolving disputes.
EDUCATION
Bachelor of Law, National University “Odesa Law Academy” (2008–2012)
Master of Law, National University “Odesa Law Academy” (2012–2013)

LANGUAGES
Ukrainian — native
English — B1
Estonian — A2

ADDITIONAL INFORMATION
Driving license: Category B
Software: Microsoft Office, Canva, Revit, social media tools
Interests: Interior design, architecture, travel, cultural exploration

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