Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/19919935/

Work experience

Chat manager

from 09.2024 to 06.2026 (1 year 10 months)
Da-Wings Global Company (Design)

Chat manager

from 05.2021 to 11.2023 (2 years 7 months)
PrimeAxis logistic Company, Remote (Transportation and logistics)

Responsibilities:
* Assisted customers via live chat and resolved their issues.
* Answered questions and handled complaints professionally.
* Followed up with customers and recorded information accurately.

Achievements:
* Provided fast and helpful customer support.
* Successfully resolved customer concerns.
* Improved my communication and problem-solving skills.

Education

University of the people

Health Science, Odesa
Higher, from 2019 to 2023 (4 years)

Knowledge and skills

• Customer care
• Educability
• Organizedness
• Honesty
• Conflict-free
• Goodwill
• Adaptability
• Management of CRM
• Communicability
• Receiving incoming calls
• Discipline
• Fast typing
• MS Excel

Language proficiencies

English — advanced