Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19968553/

Work experience

No work experience.

Education

Yuriy Fedkovych Chernivtsi National University

Physics and Astronomy, Чернівці
Unfinished higher, from 2025 to 2027 (2 years)

Lviv Polytechnic National University

Information Systems and Technologies, Львів
Unfinished higher, from 2025 to 2027 (2 years)

Yuriy Fedkovych Chernivtsi National University

Computer Engineering, Чернівці
Higher, from 2021 to 2025 (4 years)

Yuriy Fedkovych Chernivtsi National University

Physics and Astronomy, Чернівці
Higher, from 2021 to 2025 (4 years)

Additional education and certificates

UC Berkeley Extension — Introduction to Data Science

2025, 3 місяці

UC Berkeley Extension — Introduction to Machine Learning using Python

2026, 3 місяці

Mate academy — Full-stack Development

2025–2026, 9 місяців

Knowledge and skills

• Чесність
• Наполегливість
• Бажання вчитися і розвиватися
• Здатність до навчання
• Комунікабельність
• Ініціативність
• Стресостійкість
• Відповідальність
• Організованість
• Робота з великим обсягом інформації
• Урегулювання конфліктів
• Уважність
• Орієнтація на результат
• Грамотна усна та письмова мова
• Грамотна письмова комунікація англійською мовою
• Conflict settlement
• Впевнене користування ПК та вебзастосунками
• Технічна грамотність

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

I am a technically minded candidate with a background in Computer Engineering, Information Systems, Physics, and Full-stack Development. I am confident working with computers, web applications, online platforms, and unfamiliar software, and I learn new tools quickly.

My English is at an advanced level. During my studies through **University of California, Berkeley (UC Berkeley Extension)**, I worked with English-language lectures, assignments, technical materials, and online learning platforms. I am comfortable reading and processing complex information in English and communicating clearly in both written and spoken English.

Through my technical studies and Full-stack Development training at Mate academy, I developed practical problem-solving skills, experience working with web applications, debugging, technical documentation, and structured tasks. This background helps me understand technical issues quickly and explain solutions in a clear and understandable way.

Although I am at the beginning of my professional career, I am responsible, attentive to detail, adaptable, and comfortable handling large amounts of information and multiple tasks at the same time.

I am specifically interested in Customer Support because it combines communication, problem-solving, English, and technology. I am ready to learn CRM systems and internal support tools, handle customer inquiries and complaints, and communicate professionally with customers via chat, email, and phone.

My goal is to understand the customer's issue, find the appropriate solution, and make every interaction clear, professional, and helpful.