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Мар'яна

Customer Support Representative

City of residence:
Lutsk
Ready to work:
Remote

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Mariana Papezhuk
Lutsk, Ukraine • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

SUMMARY OF QUALIFICATIONS
• Ability to work effectively in a team environment and independently
• Maintains excellent time management and organizational skills, adherence to schedules and deadlines
• Bilingual, Ukrainian and English
• Provides welcoming customer services skills to internal and external customers

EDUCATION
Northeast Wisconsin Technical College, Green Bay, WI
Associate Degree, Laboratory Science Technology
Related coursework: Experimental Design, Organic Chemistry, Microbiology, Physics, Cell and Molecular Biology.
Certificate, Phlebotomy
Related coursework: Medical Terminology, Phlebotomy

EXPERIENCE
HomeGoods Associate October 2022 – August 2025
TJ Maxx & HomeGoods, Green Bay, WI
• Helped customers find items, provides a welcoming experience for guests
• Maintained an organized and clean store, ensuring guests have a successful shopping experience
• Promoted loyalty program during customer interactions
• Capable of handling multiple tasks at once, good attention to detail skills
Lab Assistant Intern May 2025 – January 2026
Pace Analytical, Green Bay, WI
• Prepared soil samples for analysis ensuring appliance of safety standards
• Helped with laboratory organization by conducting regular maintenance
• Supported cleanliness of laboratory glassware and equipment
• Efficiently used software for data organization and processing

Writing TutorJune 2023 – January 2026
Northeast Wisconsin Technical College, Green Bay, WI
• Greeted students and facilitates conversations around their academic goals
• Provided assistance to students by helping them find ideas, creating an outline and plan for papers
• Encouraged students to utilize other tutoring resources, if needed
• Supported students to promote educational success

COMMUNITY INVOLVEMENT/VOLUNTEERING
Roznychi Baptist ChurchSeptember 2018 – present
• Leader assistant, music and Sunday school team member

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