Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20023213/

Work experience

Operations Associate & User Researcher

from 03.2023 to 04.2026 (3 years 2 months)
DODO Design, Remote (IT)

- Collaborated remotely with stakeholders to understand priorities, hypotheses, and assumptions, translating them into actionable opportunities for product, service, and policy innovations aligned with project goals, while ensuring a focus on addressing the critical needs of women from vulnerable communities.

- Optimized (Standard Operating Procedure) SOPs for TOR (Terms of Reference) searches, developing research proposals, and documentation, boosting project onboarding efficiency by over 30%.

- Collaborated with research team to design research methodologies, frameworks for data synthesis, and conducted secondary research to gather insights for project planning and strategy.

- Contributed to operational improvements that increased research efficiency and strengthened stakeholder alignment across multiple regions.

- Demonstrated expertise in leadership, guidance, and collaboration, by mentoring and guiding assigned design mentees, to achieve exceptional ​outcomes resulting in significant skill growth and development of the mentees in UX research end to end process.

Project Manager

from 03.2021 to 07.2021 (5 months)
UTIVA, Remote (Education and science)

- Facilitated BCB communication between all stakeholders through strategy and brainstorming sessions channeled towards project delivery which Improved the efficiency of the project team by streamlining the design review process and reducing cycle time by 20%.

- Managed all email correspondence with students and facilitators, ensuring timely responses and clear communication.

- Oversaw calendar management, scheduling sessions, meetings, and follow-ups to optimize team productivity and stakeholder engagement.

- Maintained organized records of training activities, participant progress, and project outcomes, supporting executive decision-making and reporting.

Project Manager

from 11.2018 to 09.2025 (6 years 11 months)
TEFEM Network, Remote (Non-profit and charitable organizations)

- Supported executive operations and coordinated communication across multiple African regions.

- Designed and led the content strategy for a flagship educational program, successfully helping the organization reach and enroll over 1,000 students across Africa.

- Maintained organized documentation of program activities and key outcomes, supporting decision-making and operational efficiency.

- Coordinated logistics for conferences in 4 Nigerian states.

- Drafted press releases, event updates, and donor communications, transforming previous program data and success stories into engaging narratives.

- Managed scheduling, meetings, and follow-ups for senior leadership, streamlining executive workflows and priorities. This led to a project plan completion 3 weeks ahead of project deadline in 2022.

- Organised and executed the first pilot conference in FUTO “Bloom Conference", to host over 1000 female attendees

Education

FUTO

Chemical Engineering, Kyiv
Higher, from 2014 to 2019 (5 years)

Additional education and certificates

Advanced Scrum Foundation, Siplilearn

May 2022, 1 month

Jobberman Soft Skills Training, Jobberman

June 2021, 1 day

Project Management (PMI-ACP), Simplilearn

May 2022, 1 month

Strategic Thinking, Linkedin Learning

2023, 1 month

Knowledge and skills

• Self-growth
• Communicability
• Adaptability
• Organizedness
• Documentation management
• Research
• Excellence
• MS Word
• MS Excel

Language proficiencies

• English — fluent
• French — beginner

Additional information

Systems-oriented UX and Project Manager with 5+ years of experience supporting founders, cross-functional teams, and remote organizations through structured workflows, stakeholder coordination, and operational optimization.
Proven ability to reduce inefficiencies, manage high-volume communication, lead cross-functional initiatives, and translate strategic priorities into executable systems. Strong written communicator with experience collaborating across research, product, operations, and leadership teams.
Experienced in remote collaboration, workflow documentation (SOPs), stakeholder management, digital organization, and AI productivity tools (ChatGPT). Passionate about mission-driven organizations focused on health, education, agriculture and impact.