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Camilla

Менеджер з продажу

Considering positions:
Менеджер з продажу, менеджер по роботі з клієнтами, клієнт-менеджер, оператор клієнтської підтримки, керівник клієнтського сервісу
City of residence:
Kyiv
Ready to work:
Remote

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CAMILLA BOYKO
SALES & BUSINESS DEVELOPMENT PROFESSIONAL

Resulteriven
ay 830professional
of
development
Gj approach and strong,

experience customer focus

Q& PROFESSIONAL SUMMARY

Results-driven sales and business development professional with 6.5+ years of progressive
experience, from hands-on sales to department leadership. Strong track record in building
sales processes, developing teams, training employees, managing customer relationships
and translating commercial goals into structured action. Combines strategic thinking with
practical execution and a strong understanding of customer needs.

PROFESSIONAL EXPERIENCE

~
HEAD OF SALES DEPARTMENT Jul 2022 May 2026
Private Company | Kyiv
the department's commercial and operational activity, combining people management,
Ukrainian Citizenship sales planning, performance control and cross-functional coordination.
© Built and organized a sales team, including recruitment, onboarding, training and ongoing
@quammi
development.
Designed and implemented sales strategies, workflows, targets and performance standards.
Planned daily, weekly and monthly activity and monitored execution against KPIs.
$1,400 — 2,500 - 3,000 / month Developed employee motivation approaches and supported individual performance improvement.
Analyzed sales results, lead quality and digital traffic to identify growth opportunities.
Coordinated with marketing and adjacent departments to improve lead handling and customer experience.
Maintained communication with clients and partners and supported commercial initiatives.
SKILLS
Prepared management reporting covering sales results, team performance and departmental activity.
strategy Handled non-standard operational situations and developed practical solutions.

Team management
-
SALES TEAM LEAD May 2020 Feb 2022
Planning & reporting
International Business Consulting Company
Negotiation
Managed a sales team while maintaining personal commercial performance and developing
long-term customer relationships.
Planned team workload, established priorities and monitored quality standards.
Trained employees in sales techniques, communication, negotiation and customer needs analysis.
Introduced process improvements aimed at increasing productivity and consistency.
Conducted individual and corporate client consultations and developed tailored solutions.
Negotiated new agreements and managed updates to existing customer relationships.
Outlook Maintained documentation and CRM information throughout the customer lifecycle,
Google Workspace Supported team members with operational and technical guidance.
eams Participated in building and launching new sales teams and strengthening team culture.
Personal performance: average 18-32 successful deals per month.

Closin
Completed and delivered professional training based on the course “Active Sales within Market Analytics

Training & coact SALES MANAGER Jan 2018 -
Apr 2020
KPI tracking First Analytical Group
‘¢
Managed the complete sales cycle and developed customer relationships through proactive
Process and consultative communication.
optimization
Processed inbound leads and conducted outbound prospecting and cold calls.
qualification
Qualified leads, identified customer needs and prepared relevant solutions.
Performance re\
Conducted and
consultations, negotiations follow-up communication
Cross-functional Managed customer records and sales activities in CRM systems.
Maintained and developed the customer database.
Monitored sales pipeline progress and supported closing of new agreements.

@ LANGUAGES

English 6B appitionat EXPERIENCE

Ukrainian Specialist Degree Before specializing in sales leadership, gained
State Pedagogical Institute of Foreign Languages internationalprofessional experience across Europe
Russian and China, including teaching and scouting-elated
2004 - 2009
German roles. background includes television
©

‘©
English
Ukrainian (Native/Fluent)
and mecia
artists
projects,
and entertainment
work with
recognized
professionals, and Business
Ukrainian

Russian
English teaching at KROK University. This combination
(Fluent)
@ HosBiEs strengthened communication, presentation,
cross-cultural and relationship-management skills.

Automotive culture

ga
Me PERSONAL QUALITIES
Fitness
Goal-oriented + Motivated « Fast learner
Responsible Analytical thinker
Literature on achievement * © *
Strong communicator Strategic mindset Adaptable Detail-oriented Continuous learner
and personal development

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