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Максим
Support manager
- Age:
- 20 years
- City of residence:
- Kremenchuk
- Ready to work:
- Remote
Contact information
The job seeker has provided: Phone number
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You can get this candidate's contact information from https://www.work.ua/resumes/20064613/
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Lebid Maksym
Kremenchuk, Ukraine
Email: [open contact info ](look above in the "contact info" section)
Phone: [open contact info ](look above in the "contact info" section)
Profile
Motivated Computer Engineering student with strong communication skills and
practical experience in customer service, sales, team collaboration, and startup
environments. Experienced in working with English-speaking clients and handling
CRM systems. Quick learner, responsible, and adaptable to dynamic work
environments.
Education
Kharkiv National University of Radio Electronics
Faculty of Computer Science
Bachelor’s Degree in Computer Engineering (3rd year student)
September 2023 – Present
Work Experience
Sales Consultant – MOBIOPT Technology Store, Kremenchuk, Ukraine
June 2022 – September 2022
• Customer consultation on electronic devices and technical products
• Sales of electronics and accessories
• Customer service and needs analysis
• Teamwork in retail environment
Freelance Video Editor (English YouTube Content)
September 2022 – April 2023
• Created video content for English-speaking YouTube audience
• Improved professional English communication skills
• Worked independently and met deadlines
Hookah Specialist – Restaurant 'Akhtamar', Kremenchuk, Ukraine
April 2023 – October 2024
• Direct customer communication
• Understanding and satisfying client preferences
• Conflict resolution
• Teamwork in fast-paced environment
Customer Support – Unix (Stocks, Bonds, Cryptocurrency)
October 2024 – January 2025
• Communication with clients and colleagues
• Processing incoming traffic
• CRM system management
Team Lead – Unix (Stocks, Bonds, Cryptocurrency)
(January 2025 – January 2026):
• Training and mentoring new employees
• Solving complex client cases
• Supporting team members in daily operations
• Maintaining communication quality standards
Chat Operator – Liberty
January 2026 – February 2026
• Communication with English-speaking clients
• Resolving customer requests in chat format
• Improved professional English communication skills
Skills
• English – B2
• German – A2
• CRM systems experience
• 1C and retail management systems
• Computer hardware knowledge
• Customer consultation
• Sales experience
• Teamwork
• Leadership and mentoring
• Problem solving
Kremenchuk, Ukraine
Email: [
Phone: [
Profile
Motivated Computer Engineering student with strong communication skills and
practical experience in customer service, sales, team collaboration, and startup
environments. Experienced in working with English-speaking clients and handling
CRM systems. Quick learner, responsible, and adaptable to dynamic work
environments.
Education
Kharkiv National University of Radio Electronics
Faculty of Computer Science
Bachelor’s Degree in Computer Engineering (3rd year student)
September 2023 – Present
Work Experience
Sales Consultant – MOBIOPT Technology Store, Kremenchuk, Ukraine
June 2022 – September 2022
• Customer consultation on electronic devices and technical products
• Sales of electronics and accessories
• Customer service and needs analysis
• Teamwork in retail environment
Freelance Video Editor (English YouTube Content)
September 2022 – April 2023
• Created video content for English-speaking YouTube audience
• Improved professional English communication skills
• Worked independently and met deadlines
Hookah Specialist – Restaurant 'Akhtamar', Kremenchuk, Ukraine
April 2023 – October 2024
• Direct customer communication
• Understanding and satisfying client preferences
• Conflict resolution
• Teamwork in fast-paced environment
Customer Support – Unix (Stocks, Bonds, Cryptocurrency)
October 2024 – January 2025
• Communication with clients and colleagues
• Processing incoming traffic
• CRM system management
Team Lead – Unix (Stocks, Bonds, Cryptocurrency)
(January 2025 – January 2026):
• Training and mentoring new employees
• Solving complex client cases
• Supporting team members in daily operations
• Maintaining communication quality standards
Chat Operator – Liberty
January 2026 – February 2026
• Communication with English-speaking clients
• Resolving customer requests in chat format
• Improved professional English communication skills
Skills
• English – B2
• German – A2
• CRM systems experience
• 1C and retail management systems
• Computer hardware knowledge
• Customer consultation
• Sales experience
• Teamwork
• Leadership and mentoring
• Problem solving
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The candidate's resume is posted at https://www.work.ua/resumes/20064613/