Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20081800/

Work experience

Project-менеджер

from 06.2023 to 08.2026 (3 years 3 months)
Softica, Дистанційно (IT)

Led a cross-functional delivery team of up to 10 (business analysts, designers, DevOps, backend/frontend developers, QA), consistently hitting 95%+ on-time release rate across concurrent CRM and ERP projects.
• Re-prioritized the product backlog using WSJF, focusing the team on highest-value work and lifting sprint velocity by an estimated 15-20%.
• Decomposed complex client specifications into clear, actionable execution plans, cutting sprint planning time by roughly 25% and removing recurring delivery blockers.
• Introduced and standardized Scrum and Kanban workflows in Jira and ClickUp, improving sprint predictability and reducing missed deadlines by an estimated 30-40%.
• Maintained accurate, continuously updated product documentation, reducing requirement mismatches between team and client by an estimated 30% and speeding up new-hire ramp-up.
• Owned client communication end-to-end - from kickoff through post-release support - resolving requests promptly and sustaining long-term client retention across engagements.
• Tracked team efficiency metrics and coached team members on workload distribution, contributing to an estimated 15-20% gain in overall team productivity.
• Drove full delivery planning - timelines, deadlines, and release quality checks - for CRM/ERP products serving enterprise clients.

Education

Lviv Politechnic National University

Computer Science, Львів
Higher, from 2022 to 2026 (4 years)

Knowledge and skills

• Стресостійкість
• Уміння аналізувати
• Управлінські навички
• Ведення CRM
• Управління ІТ-проєктами
• Jira
• Confluence
• Управління командою
• Чесність
• Неконфліктність
• Адаптивність
• Deadline management
• MVP Development
• Написання ТЗ
• Ведення документації

Language proficiencies

• English — above average
• Ukrainian — fluent