For job seekers
Work.ua
Ukraine's #1 job service
  • File

Personal information hidden

This job seeker decided to hide his personal information and contact info, but you can send a message to him or suggest a job to him.

This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/20968939/

Продакт-менеджер

Considering positions:
Продакт-менеджер, Product-менеджер, Project-менеджер, Head of product, Production manager 
City of residence:
Kriukivshchyna
Ready to work:
Remote

Contact information

This job seeker has hidden his personal information, but you can send him a message or suggest a job to him if you open his contact info.

Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.

Uploaded file

Quick view version

This resume is posted as a file. The quick view option may be worse than the original resume.

ALISA NEKRUTENKO
JUNIOR PRODUCT MANAGER
Kyiv Oblast, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY

Customer-oriented professional with one year of experience as a Customer Support Specialist at monobank, a financial services company.
Skilled in understanding customer needs, handling financial inquiries, clear communication, and structured work in a multitasking
environment. Currently developing Product Management expertise through the IBM Product Manager program, with practical learning
projects in product discovery, user research, competitor analysis, digital product concept development, and product roadmap planning.
Seeking a Junior Product Manager opportunity, with an additional interest in AI Product Management.

PROFESSIONAL EXPERIENCE

Customer Support Specialist | monobank
November 2025 – October 2026

• Understood customer needs and helped resolve customer inquiries related to financial matters.
• Communicated with customers clearly and approached issues with critical thinking and problem-solving.
• Worked in a structured, multitasking environment while handling customer requests.
PRACTICAL PRODUCT MANAGEMENT EXPERIENCE

Developing practical Product Management skills through ongoing learning projects involving product discovery, user research, competitor
analysis, digital product concept development, and product roadmap planning.

EDUCATION

Kyiv School of Economics (KSE) | Cybersecurity studies | 2025
Studies completed; no degree awarded.

PROFESSIONAL DEVELOPMENT

IBM Product Manager — Coursera | In progress
Areas of further learning: AI Product Management; Finance & Accounting.
PRODUCT SKILLS

• Product Discovery
• Product Strategy
• User Research
• Agile / Scrum / Kanban
• Roadmapping (learning)
• Personas (learning)
• Customer Journey Mapping (learning)
• MVP (learning)
• Prioritization: RICE / MoSCoW (learning)
• Product Metrics & KPIs (learning)

TOOLS

Jira | Confluence | Figma | Miro | Notion | ChatGPT

More resumes of this candidate

Менеджер по роботі з клієнтами

Considering positions: Менеджер по роботі з клієнтами, HR-менеджер, SMM-менеджер, 2 more positions

Remote, Vyshneve (Kyiv Region), Kriukivshchyna

ALICE NEKRUTENKO PROJECT & PRODUCT COORDINATION | RECRUITING & HR | CUSTOMER SUPPORT Kyiv Region, Ukraine • • Telegram: @alicenekrutenko PROFESSIONAL PROFILE Versatile early-career professional with...

Similar candidates

All similar candidates

Candidates at categories

Candidates by city

Compare your requirements and salary with other companies' jobs:
Work.ua The candidate's resume is posted at https://www.work.ua/resumes/20968939/