Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20119039/

Work experience

Dispetcher usa

from 07.2026 to 08.2026 (2 months)
FoxCarriers, Київ (Транспорт, логістика)

Coordinating and monitoring freight transportation operations
Communicating with drivers, brokers, and customers regarding load details and transportation status
Searching for and coordinating available loads
Confirming pickup and delivery details, including locations, schedules, and requirements
Tracking shipments and providing real-time updates on delivery status
Coordinating pickup and delivery appointments
Handling delays, schedule changes, and unexpected issues during transportation

Менеджер чата

from 02.2026 to 06.2026 (5 months)
EvoPlay, Дистанційно (IT)

Online communication with users via chat and live chat support
Handling customer inquiries in real time
Working with CRM systems and chat platforms
Resolving conflict situations and handling negative feedback
Content moderation and ensuring compliance with community guidelines
Analyzing user behavior and identifying potential issues
Managing large volumes of information in a multitasking environment
Adhering to internal quality standards
Basic understanding of the product
Collaborating with the technical team by reporting bugs and providing user feedback

Education

КНУТШ

Філософський, Київ
Higher, from 2022 to 2026 (4 years)

Knowledge and skills

• Терплячість
• Робота з клієнтами
• Критичне мислення
• Комунікабельність
• Сумлінність

Language proficiencies

English — advanced