Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20141419/

Work experience

Technical Support & Automation Specialist

from 03.2023 to now (3 years 7 months)
Leeloo.ai, Дистанційно (IT)

Designed and built 100+ sales funnels for clients across niches, from brief to launch: landing pages, quiz and
calculator lead-gen tools, chatbot message sequences, CRM pipelines, follow-ups and reminders.
Set up marketing automation stacks (HubSpot, ActiveCampaign, Customer.io, Klaviyo, GoHighLevel) with lead
routing, tagging, segmentation and nurture sequences synced to CRM and Google Sheets.
Integrated 10+ CRMs (Pipedrive, HubSpot, Zoho, AmoCRM, KOMMO, KeyCRM, Kwiga, Notion, Airtable) via
webhooks and APIs; automated appointment booking, confirmations, reminders and no-show follow-ups (Google
Calendar, Calendly, Zoom).
Diagnosed conversion drops by tracing webhook and data flows, fixing funnel logic and reworking message
sequences.
Wrote 200+ platform guides and dozens of video tutorials on funnel building; trained customers and the support
team (90%+ CSAT).

Technical Support & Content Creator

from 01.2021 to 02.2023 (2 years 2 months)
Seller Insiders, Дистанційно (Освіта, наука)

Built chatbots and content funnels for an Amazon FBA education brand; produced YouTube tutorials that fed the lead funnel.
Supported customers through onboarding and product adoption; automated FAQs with chatbots and early AI tools.

Lead Generation Specialist

from 07.2019 to 10.2021 (2 years 4 months)
Owlab Inc., Дистанційно (IT)

Ran automated B2B outreach pipelines (sourcing, messaging sequences, qualification, CRM logging) for software
development services.
Handled first-line B2B communication in written English: outreach, discovery questions, qualification and handoff to the
sales and development teams.
Maintained lead pipelines and CRM records; combined automated outreach with manual qualification.

Education

Zaporizhzhia State University

Programming and Maintenance of Digital Devices, Запоріжжя
Higher, from 2015 to 2019 (4 years)

Programming and Maintenance of Digital Devices

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• N8n
• API integrations
• REST API
• Webhooks
• OpenAI API
• Claude API
• Prompt Engineering
• Workflow Automation
• RAG
• JSON
• Openclaw
• OAuth
• JavaScript
• Make.com
• Zapier
• LLM
• Vector Databases
• Embeddings
• AI Agents
• No-Code
• Pipedrive
• Salesforce
• Airtable
• Monday
• Asana
• AmoCRM
• Zoho
• HTML
• CSS
• Docker
• Confluence
• Notion
• Stable Diffusion
• Kling
• Runway
• English
• Support
• Work with clients

Language proficiencies

• English — average
• Ukrainian — fluent