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Maksym
Head of payments
- Age:
- 23 years
- City of residence:
- Lviv
- Ready to work:
- Remote
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MAKSYM
KHROMEI
Work Experience
NDA(Merchant)
now
Head of Payments
About me
–
01.07.2026 Built the payment function from scratch, establishing operational processes and
managing PSP sourcing, negotiations, onboarding, and integrations from initial offer to
Payment and operations specialist with 3+ years of experience in production launch.
iGaming, payment systems and process automation. I’ve worked Managed payment infrastructure through Corefy and white-label solutions, including
with PSP sourcing and integrations, payment routing, Corefy,
routing, cascading, PSP prioritization, and payment flow optimization.
reconciliation, transaction monitoring and payment analytics. I
also have experience building internal payment tools and Analyzed approval and conversion rates, transaction failures, and provider
dashboards, working with LATAM/India/CIS. performance to optimize routing, reduce processing costs, and negotiate better
commercial terms and minimum deposit requirements.
Led payment development across LATAM, launching and optimizing solutions for
Skills Mexico and Brazil while sourcing PSPs and local payment methods across the wider
region.
Built an internal Payment Hub covering PSP offers, Grafana dashboards, transaction
Payments
PSP sourcing, onboarding and integrations
monitoring, reconciliation, payment analytics, operational metrics, and internal
Corefy and white-label payment solutions documentation.
Payment routing, cascading and PSP prioritization Worked directly with C-level stakeholders and coordinated payment initiatives across
Transaction monitoring and reconciliation Product, Tech, CRM, Antifraud, Support, and Design teams.
Approval rate and conversion analysis
Payment cost and commercial terms optimization
Paycord (psp)
LATAM payment methods and PSPs
Data & Monitoring Tools:
01.07.2026
Grafana
–
Payment Operations Specialist
Payment dashboards and reporting
10.01.2025 Managed payment routing and PSP switching to maintain stable transaction
Transaction and provider performance analysis
processing and improve payment performance.
Excel / Google Sheets
Monitored account balances, conversion rates, transaction failures and risk indicators,
performing operational adjustments when required.
Automation & Tools
Managed banking and payment provider operations, including settlements,
API integrations reconciliations, deposits, withdrawals and liquidity planning.
AI-assisted internal tools and automation Worked directly with banks, PSPs and FX providers, resolving operational issues and
Jira, ClickUp, Confluence coordinating payment-related processes.
Basic Python, JavaScript, HTML, CSS Supported optimization and automation of payment operations, reducing manual
workload and preventing financial discrepancies.
Collaboration
PSP and partner communication
C-level communication
Cross-functional work with Product, Tech,
CRM, Antifraud, Support and Design
PRO Gaming software LTD (Merchant)
Process documentation and knowledge
31.01.2025
base management
–
Payment Automation Project Manager
01.06.2024
Developed and implemented automation covering ~70% of financial department
Education processes, replacing manual tasks and optimizing key operations.
Managed projects end-to-end: prepared technical specifications in Jira/ClickUp,
University of Information Technology and documented workflows in Confluence, and coordinated implementation with
Management in Rzeszow developers.
Programming Communicated directly with payment partners to align integrations, negotiate
technical and operational requirements, and ensure secure data exchange.
Worked with large-scale data (Excel) and integrated automation tools via API,
including deploying bots on servers to support payment workflows.
Languages
English - B1+ 01.06.2024
–
AI Monitoring Specialist & Optimization Tools Developer
Polish - B2 15.04.2024
AI Monitoring & Automation Specialist
Monitored AI chatbot performance, identified operational issues and coordinated
improvements with developers.
Built browser-based automation tools and automated chatbot error detection,
reducing manual support workload and improving routing efficiency.
Contacts
15.04.2024
Senior Support Manager
-
Telegram: 19.10.2023
@up445 Managed high-volume customer and VIP support, handling complex requests
and conflict situations.
Email: Identified recurring operational issues and coordinated their resolution with
[open contact info ](look above in the "contact info" section)
internal teams.
Country:
Poland, Warsaw
KHROMEI
Work Experience
NDA(Merchant)
now
Head of Payments
About me
–
01.07.2026 Built the payment function from scratch, establishing operational processes and
managing PSP sourcing, negotiations, onboarding, and integrations from initial offer to
Payment and operations specialist with 3+ years of experience in production launch.
iGaming, payment systems and process automation. I’ve worked Managed payment infrastructure through Corefy and white-label solutions, including
with PSP sourcing and integrations, payment routing, Corefy,
routing, cascading, PSP prioritization, and payment flow optimization.
reconciliation, transaction monitoring and payment analytics. I
also have experience building internal payment tools and Analyzed approval and conversion rates, transaction failures, and provider
dashboards, working with LATAM/India/CIS. performance to optimize routing, reduce processing costs, and negotiate better
commercial terms and minimum deposit requirements.
Led payment development across LATAM, launching and optimizing solutions for
Skills Mexico and Brazil while sourcing PSPs and local payment methods across the wider
region.
Built an internal Payment Hub covering PSP offers, Grafana dashboards, transaction
Payments
PSP sourcing, onboarding and integrations
monitoring, reconciliation, payment analytics, operational metrics, and internal
Corefy and white-label payment solutions documentation.
Payment routing, cascading and PSP prioritization Worked directly with C-level stakeholders and coordinated payment initiatives across
Transaction monitoring and reconciliation Product, Tech, CRM, Antifraud, Support, and Design teams.
Approval rate and conversion analysis
Payment cost and commercial terms optimization
Paycord (psp)
LATAM payment methods and PSPs
Data & Monitoring Tools:
01.07.2026
Grafana
–
Payment Operations Specialist
Payment dashboards and reporting
10.01.2025 Managed payment routing and PSP switching to maintain stable transaction
Transaction and provider performance analysis
processing and improve payment performance.
Excel / Google Sheets
Monitored account balances, conversion rates, transaction failures and risk indicators,
performing operational adjustments when required.
Automation & Tools
Managed banking and payment provider operations, including settlements,
API integrations reconciliations, deposits, withdrawals and liquidity planning.
AI-assisted internal tools and automation Worked directly with banks, PSPs and FX providers, resolving operational issues and
Jira, ClickUp, Confluence coordinating payment-related processes.
Basic Python, JavaScript, HTML, CSS Supported optimization and automation of payment operations, reducing manual
workload and preventing financial discrepancies.
Collaboration
PSP and partner communication
C-level communication
Cross-functional work with Product, Tech,
CRM, Antifraud, Support and Design
PRO Gaming software LTD (Merchant)
Process documentation and knowledge
31.01.2025
base management
–
Payment Automation Project Manager
01.06.2024
Developed and implemented automation covering ~70% of financial department
Education processes, replacing manual tasks and optimizing key operations.
Managed projects end-to-end: prepared technical specifications in Jira/ClickUp,
University of Information Technology and documented workflows in Confluence, and coordinated implementation with
Management in Rzeszow developers.
Programming Communicated directly with payment partners to align integrations, negotiate
technical and operational requirements, and ensure secure data exchange.
Worked with large-scale data (Excel) and integrated automation tools via API,
including deploying bots on servers to support payment workflows.
Languages
English - B1+ 01.06.2024
–
AI Monitoring Specialist & Optimization Tools Developer
Polish - B2 15.04.2024
AI Monitoring & Automation Specialist
Monitored AI chatbot performance, identified operational issues and coordinated
improvements with developers.
Built browser-based automation tools and automated chatbot error detection,
reducing manual support workload and improving routing efficiency.
Contacts
15.04.2024
Senior Support Manager
-
Telegram: 19.10.2023
@up445 Managed high-volume customer and VIP support, handling complex requests
and conflict situations.
Email: Identified recurring operational issues and coordinated their resolution with
[
internal teams.
Country:
Poland, Warsaw
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The candidate's resume is posted at https://www.work.ua/resumes/20173531/