Юлія

Yulia Horidko
Location: Dnipro, Ukraine Phone: [open contact info](look above in the "contact info" section) | Email: [open contact info](look above in the "contact info" section)

Professional Summary
A dedicated team player, fast learner, and highly responsible talent specialist with expertise in training program development, performance analytics, and cross-functional collaboration. Quick to adapt to new challenges, highly organized, and focused on fostering positive team culture and continuous employee growth.

Skills
• Learning & Development (L&D): Training needs analysis (TNA), training program development, facilitation, onboarding
• Advanced Analytics & Reporting: Excel, performance metrics (KPIs), HR analytics, data-driven reporting
• Talent Management: Career guidance, internal mobility, PDP development, mentoring, budgeting
• Soft Skills: Team player, fast learner, highly responsible, effective communication, stakeholder management, conflict resolution

Professional Experience
Senior Talent Success Lead | SoftServe, Dnipro
2021 – 2026
• Provided career guidance and mentorship to employees, supporting professional growth and skill development.
• Fostered employee satisfaction and engagement by managing career paths, feedback processes, and competency-based retraining.
• Designed and implemented staffing strategies for projects, open positions, and apprenticeship programs.
• Led the hiring process, including candidate selection and onboarding of new employees to the talent reserve.
• Managed employee offboarding, including termination procedures and exit interviews to gather actionable insights.
• Developed and monitored monthly and quarterly budget strategies to ensure resource alignment with business goals.
• Delivered quarterly performance analytics and insights to support data-driven decision-making and organizational improvements.
• Conducted external labor market analytics to monitor industry trends and optimize talent acquisition strategies.
• Collaborated closely with cross-functional stakeholders, including Recruiters, Project Managers, Delivery Directors, and HR Business Partners.
• Supported veteran programs and facilitated the reintegration and adaptation of employees returning from military service.
• Mentored new team members within the Talent Success Lead (TSL) team.
• Drove and participated in various internal company initiatives and strategic projects.

Head of Sociology Department | TOV "Operative Sociology" (Operso)
2019 – 2021
• Managed the full life-cycle of B2B sociological research projects and coordinated the sociology department operations.
• Acted as a Scrum Master, supervising the work of the design department.
• Handled long-term and short-term planning, workload analysis, and distribution.
• Led talent coordination initiatives.
• Handled B2B client communications from initial request to the final presentation of results.
• Developed Personal Development Plans (PDPs) for company employees and established key performance metrics.

Project Manager | The American Jewish Joint Distribution Committee (JDC)
2015 – 2019
• Directed regional development, strategic planning, and controlled the implementation of projects and stationary programs.
• Managed the planning, protection, approval, and distribution of organizational budgets across regional projects.
• Conducted corporate trainings focused on team building, conflict resolution, and leader identification.
• Developed, coordinated, and analyzed action plans while preparing monthly and internal reports.
• Conducted youth and adolescent leadership programs.

Sales Department Operator | PrivatBank
2013 – 2014
• Accepted and processed customer orders, prepared necessary documents, and consistently fulfilled the sales plan.
• Participated in the development and implementation of projects related to the activities of the sales department.

Head of Youth Leadership Programs | JCC "Solomonika"
2010 – 2013
• Ran the youth club and created management activities to attract and retain club members.
• Coordinated the leadership youth seminar "Metsuda" in the Dnipro region.
• Prepared monthly reports and conducted presentations of existing projects within the organization.
• Participated in the preparation and organization of seminars for teaching youth and led annual budget planning.

Education
• Master's Degree, Project Management (Faculty of Management) – Dnipropetrovsk Regional Institute of Public Administration (2012–2013)
• Bachelor's Degree, Process Engineer (Faculty of Silicate Technology) – Ukrainian State University of Chemical Technology (2009–2012)