Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20209018/

Work experience

Category manager

from 02.2026 to 06.2026 (5 months)
Ярослав, ПП, Київ (Легка промисловість)

Coordinated collaboration with production departments and oversaw the implementation of production processes.
Carried out quality control of fabrics and finished products at all stages of production.
Organised and oversaw the completion of production tasks in accordance with set deadlines.
Analysed financial indicators and prepared sales reports.
Kept sales statistics for the entire range of bed linen and analysed demand and sales trends.
Monitored stock levels and was involved in production planning based on sales figures.
Worked with related departments to ensure smooth production and the timely delivery of products.
Monitored compliance of products with quality standards and company requirements.

Head of marketing

from 07.2025 to 02.2026 (8 months)
The Cleaning Pro Group (CPG), Київ (Нерухомість)

Management of the marketing department (a team of 4 specialists).
Complete reorganisation of the department’s internal processes: development of marketing strategies, annual plans and KPIs.
Recruitment, conducting interviews and onboarding new team members.
Development of branded products, creation of mock-ups and supervision of production.
Organising the company’s participation in trade fairs: preparing presentations, negotiating with organisers, and overseeing all stages of preparation.
Managing budget reporting, monitoring accounts and marketing expenditure.
Wholesale procurement in Ukraine and abroad (particularly China), monitoring logistics and delivery times.
Establishing close cooperation with other departments to achieve common business objectives.
Managing several areas of the company simultaneously, ensuring the stability and efficiency of processes.
Establishing a working system with strict adherence to deadlines and advance planning, thereby minimising the risk of delays.

Візажист

from 12.2024 to 06.2025 (7 months)
EVA, лінія магазинів, Київ (Роздрібна торгівля)

Working with clients;
The ability to create a welcoming atmosphere;
Openness to feedback;
Empathy and patience;
Creative problem-solving;
Fostering a positive attitude and a collaborative atmosphere.

English translator

from 08.2023 to 08.2024 (1 year)
Самозайнятий, Дистанційно (Видавництво, поліграфія)

A background in philology and literary experience;
Literary translation;
Working with large volumes of text;
Preserving the authenticity of the text;
Meeting deadlines and maintaining high standards.

QA manager

from 09.2022 to 12.2023 (1 year 4 months)
Livingston Research Group, Київ (Освіта, наука)

Assessing the work of freelancers;
Managing the company’s finances;
Assessing academic documents;
Analysing customer feedback;
Establishing quality standards;
Preparing reports and carrying out financial analysis;
Handling support tickets;
Prioritising support tickets.

Customer support representative

from 10.2021 to 11.2024 (3 years 2 months)
Livingston Research Group, Київ (Освіта, наука)

Experience working in EdTech customer support;
Attention to detail and the ability to multitask;
Experience working with CRM systems and dashboards;
Communication skills;
Initiative and a proactive approach;
Teamwork and driving efficiency;
Handling a high volume of orders;
Working under pressure;
Meeting KPIs.

Beauty consultant

from 05.2021 to 09.2021 (5 months)
Брокард-Україна, ТОВ, Київ (Роздрібна торгівля)

Working with clients, meeting sales plans, and showcasing premium products.

Education

Kyiv National Linguistic University

Chinese Language and Literature, Київ
Higher, from 2018 to 2023 (5 years)

Additional education and certificates

Tianjin University of Foreign Languages

1 month

Shanghai University of Finance and Economics

1 month

Knowledge and skills

• MS Word
• MS Excel
• MS PowerPoint
• MS Teams
• MS Publisher
• LMS
• AI Tools
• Confluence
• Google Sheets
• Google Slides
• Здатність до навчання
• Ведення CRM
• Zendesk
• Уміння аналізувати

Language proficiencies

• English — above average
• Ukrainian — fluent
• Chinese — average

Additional information

About me:
A manager with a systematic approach to planning and monitoring processes. I have experience in creating and managing orders, handling documentation and reporting, coordinating work between different departments, and ensuring deadlines are met.
I am detail-oriented, results-driven, a quick learner and adapt easily to new processes.