Олена

Olena Vural
Date of birth: 3.06.1992
Age: 34 years
Marriage status: married
Residence: Turkey
Mobile number: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)

Work experience
Dutch Dental Clinic Client support manager 02.2018 – till now
Responsibilities:
• communication with clients, letter writing in Dutch, French;
• managing schedule of clinic;
• cooperation with labo.
Acting director of private educational center “Sofia” 02.2017-08.2017
- organization of events, actions for pupils;
- writing center’s documents;
- leading the tutor’s team.
Director’s assistant of building company 05.2016-01.2017
Responsibilities:
- communication with clients, letter writing in English;
- accounting, filling financial documents;
- charity work.
Program Au-pair Belgium 01.2015 – 12.2015
Responsibilities:
- taking care of kids,
- learning Dutch and Belgian culture.
Manager of the private company Telephonic Solutions 03.2014 – 09.2014
Responsibilities:
- communication with clients, letter writing in English;
- writing reports and articles in English.
Operator in call-center Beeper (airline company Lufthansa) 06.2013 – 09.2013
Responsibilities:
- communication with clients, letter writing in English;
- tickets reservation.
English private teacher for kids 01.2012 – 06.2014

Education
2009 – 2013 Dragomanov National Teacher’s Training University, Institute of foreign languages, department of translators, bachelor’s degree
2013-2014 Kyiv Polytechnic Institute, Faculty of Linguistics, master’s degree

Additional education:
English:
- course Michel’s American Center (Kyiv, 2010),
- conversation center in Ukrainian Educational Center (Kyiv, 2011-2014),
- translation course in «ТРІС» (Kyiv, 2014)
- First Cambridge educational centre, level B2-C1 (Kyiv, 2018-2019)
Dutch:
- course “Huis van het Nederlands”, “Het Perspectif” (Belgium, Gent city, 2015-2016).
French:
- course Institut Français of Ukraine, A2 (Kyiv, 2019)
Charity-social work:
- postgraduate courses of social direction from Kyiv Mohyla Academy (Kyiv, 2016-2017)
Turkish:
- course center “Istanbul” (Kyiv, 2020)
- online course “Lale Turkce” (2020)

Languages
Ukrainian – native,
Turkish – upper intermediate.
English – upper intermediate,
Dutch – upper intermediate,
French –intermediate,

Skills
User MS Office (Word, Exсel, Access, Power Point, Outlook), Internet,
driving license.

Personal skills
Responsible, communicative, industrious, work well individually and in a team, punctuality

Interests and hobbies
European languages and cultures, travelling, literature, playing piano, puzzle, sudoku.