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Kateryna

Операційний директор (e-commerce)

Considering positions:
Операційний директор (e-commerce), операційний менеджер, операційний директор
Age:
28 years
City of residence:
Mukachevo
Ready to work:
Mukachevo, Remote

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KATERYNA
KOSINOVA
Operations Manager |
E-commerce Operations

ABOUT ME

I am an e-commerce Operations Manager with 3+
Hello,
years of experience in managing digital business
processes. I work with Shopify operations, product
launches, payment workflows, CRM systems, reporting,
and cross-functional teams. My strength is
understanding how different parts of the business
connect, spotting what slows the team down, and
turning it into a clear process.

[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Linkedin
Mukachevo, Ukraine

EXPERIENCE
EDUCATION KICA ACADEMY SL
Operations Director
Mukachevo Cooperative Lviv Commercial
Date: August 2021 - Present
Trade and Economic Trade and Economic
College University Sector: E-commerce, Digital Products & Online
Education
Bachelor's degree in Master's degree in
Managed day-to-day operations for an
accounting and auditing accounting and auditing
international digital pastry education brand with
2013 - 2016 2015-2020 12.4K orders and sales in 153 countries in 2025.
Honors degree Coordinated Shopify operations, product
Honors degree
launches, payment workflows, CRM systems,
EXPERTISE LANGUAGES reporting, contractors, and cross-functional
teams. Supported 15 product launches in 2025,
including 3 new product types, and helped
E-commerce Operations UKRAINIAN - Native
optimize recurring workflows by up to 50%.
Process Optimization ENGLISH - B2
Product Launch
Coordination
Financial Operations SOFTWARE GOODEVAS LLC
Cross-functional Team KNOWLEDGE
Financial Manager / E-commerce Fin Operations
Coordination
Payment & CRM Shopify / Amazon Date: April 2023 - May 2025
Workflows Stripe / PayPal / Sector: E-commerce / International Sales
Financial & Accounting Shopify Payments
Managed financial operations, payment tracking,
Operations Klaviyo / Omnisend /
expense control, reconciliations, and management
ManyChat
reporting for an e-commerce business operating
HOBBY Directus / Zoho CRM across 6 Shopify stores. Coordinated accountants,
Notion / Monday.com financial documentation, and reporting workflows
Reading Google Workspace across multiple jurisdictions.
Camping MS Office
Stand-up paddleboarding

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