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Ірина

Офіс-менеджер

Age:
31 years
City of residence:
Vinnytsia
Ready to work:
Remote, Vinnytsia

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Education

Vinnytsia Trade and Economic College of Kyiv National
University of Trade and Economics (VTEK KNUTE)
Junior Specialist in Commodity Science and
Commercial Activity
2011-2015

Ірина Experience
Кочедікова Client Relationship Specialist

International Online Platform | Remote

Contact Built and maintained long-term relationships with international
clients.
Provided high-quality customer support and ensured client
[open contact info](look above in the "contact info" section) satisfaction.
Successfully resolved complex customer issues through effective
[open contact info](look above in the "contact info" section) communication and problem-solving.
Managed multiple client interactions simultaneously in a fast-
м. Вінниця paced environment.
Achieved performance goals while maintaining a professional,
client-focused approach. 2021 – Present

About me CRYPTOCURRENCY & DIGITAL ASSETS

Strong leadership, organizational, Experienced in using Binance and cryptocurrency wallets.
communication, and problem-solving skills. Familiar with P2P transactions and digital asset transfers.
Quick to adapt, proactive, and dedicated to Strong understanding of blockchain technology and
building long-term client relationships while cryptocurrency fundamentals.
delivering high-quality results. Regularly follow cryptocurrency market trends and industry
developments.

Skills ADMINISTRATIVE EXPERIENCE

Leadership Processed customer documentation and contracts.
Organizational Skills Maintained accurate records and organized paperwork.
Customer Relationship Verified information and ensured document accuracy.
Management (CRM) Worked efficiently with a large volume of documents.
Communication
Negotiation
Problem Solving
TOOLS
Analytical Thinking
Client Relationship Building
* Microsoft Office
Business Development
E-commerce * Google Workspace
AI Tools (ChatGPT, Gemini) * Canva
Cryptocurrency & Digital Assets * ChatGPT
Time Management * Gemini
Adaptability * Binance

Language

Ukrainian — Native
English — A2 (Elementary)
Polish — A2 (Elementary)

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