Олена

Olena Bardakhivska
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
HR Operations and Process Lead with 12+ years of experience in Employee Life Cycle, Organization Management, Payroll Administration, and Recruitment services within an international shared services environment. Proven expertise in leading cross-market HR processes, driving standardization, continuous improvement, service governance, stakeholder management, and digital transformation initiatives. Strong background in team leadership, process transitions, HR systems, compliance, and operational excellence.
EXPERIENCE
07.2026 – current
ELC, OM and Recruitment Process Lead
Nestle Business Services Europe - Lviv
• Lead end-to-end Employee Life Cycle, Organization Management, and Recruitment processes across multiple markets, ensuring service quality, compliance, and operational effectiveness.
• Drive standardization, continuous improvement, automation, and digital transformation initiatives to improve efficiency, effectiveness, and employee experience.
• Define and monitor process objectives, KPIs, SLAs, governance routines, and corrective action plans aligned with business priorities.
• Partner with HR, business, and market stakeholders to identify improvement opportunities and implement scalable HR solutions.
• Lead cross-functional transformation and transition initiatives, including service migrations, new service implementations, and operating model changes.
• Build process capabilities through change management, knowledge sharing, expert network coordination, and adoption of best practices.
01.2019 – 06.2025
PY and ELC Team Lead
Nestle Business Services Europe - Lviv
• Led Payroll Administration and Employee Life Cycle operations, ensuring timely and accurate delivery of market-specific HR services.
• Managed team performance, workload distribution, task prioritization, coaching, and capability development to support stable service delivery.
• Oversaw HR administration activities, including personal data changes, time management administration, payroll data processing, reporting, audit support, testing, and issue resolution.
• Coordinated cross-functional projects and system implementations, including CZ Tival PY implementation, Kronos PL and SK Nespresso implementations, Purina reorganization, and Agile Hire implementation for Israel and Hungary.
• Partnered with stakeholders to define project scope, timelines, deliverables, risks, and resource needs.
• Supported operational governance through performance monitoring, issue management, stakeholder communication, and continuous improvement actions.

02.2017 - 12.2018
Senior HR Admin Specialist
Nestle Business Services - Lviv
• Performing transaction activities in HR Systems for employees (hiring, contract changes, transfers and terminations)
• Preparing ad-hoc and regular HR reports, statistics
• Standardization and Simplification of the process; ensuring and driving market acceptance of the changes
• Support SAP implementation to new location
• Transferring activities from locations to NBS.

02.2014 - 02.2017
HR Admin Specialist
Nestle Business Services - Lviv
• Maintaining of personnel information for Personnel Administration, Time Management and PY Admin activities in data base (SAP) for Polish Market
• Creation and updating of HR Admin Standard routines
• Creation of HR Admin orders and reports for the Market
• Organization of the training of HR Admin process (self-checks, maintaining of specific info types) for the employees
• Standardization and unification of HR Admin processes; Process simplification in cooperation with Local Globe Organization.

11.2013 - 02.2014
Office Manager/ Trade Manager
Belgium Consulate - Lviv

01.2012 - 12.2013
Manager of foreign trade
Travel Company AMRO - Lviv

EDUCATION
09.2008 - 06.2012
Master degree
Lviv National University Ivan Franko - Lviv

LANGUAGES
Ukrainian: C2
Proficient
English: B2
Upper intermediate
Polish: B1
Upper intermediate

PROFESSIONAL SKILLS

• Microsoft Operating System
• Microsoft office
• Outlook, Teams

• SAP, Success Factor, Kronos
• Power BI
• Azure Board

PERSONAL SKILLS
• Leadership Skills
• Critical thinking and problem solving
• Ability to Multitask
• Effective Time Management
• Fast Learner
• Ability to Work in a Team
• Ability to Work Under Pressure