Артем

ARTEM
SVERENYUK

CONTACT
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Vinnytsia, Ukraine
Remote, full-time capable
LANGUAGES
Ukrainian ●●●●●
Russian ●●●●●
English (written) ●●●●○
CORE STRENGTHS
— Clear, error-free written communication
— Calm, empathetic problem-solving
— Self-managed & reliable remotely
— Fast learner with new tools/systems
— Comfortable in fast-paced chat queues
TOOLS
— Google Workspace
— Chat/helpdesk platforms
— Video editing software
— MS Office / Excel basics
Customer Support Agent
Remote · Chat-Based Support
PROFILE
Detail-oriented psychology student with a journalism background and strong written communication skills. Genuinely enjoys helping people work through problems calmly and clearly. Comfortable working independently in a fully remote, chat-based role, and eager to bring a patient, customer-first mindset to a growing international team.
EDUCATION
B.A. in Psychology (in progress, 2nd year) — Vinnytsia Trade and Economic Institute2024 – present
Diploma in Journalism — College of JournalismGraduated
ADDITIONAL EXPERIENCE
Independent Video Editor — Freelance / Self-directed2025 – present
• Edit and produce short-form video clips (highlights/recaps) for online creators.
• Manage the full delivery process independently — sourcing footage, editing, exporting, meeting deadlines without supervision.
WHY I'D BE A GOOD FIT
• Journalism training means I write clean, concise, mistake-free messages — essential for chat support.
• Psychology studies have sharpened my active listening and ability to stay calm with frustrated users.
• Already run my own freelance work end-to-end, so I'm used to managing my time and delivering without someone checking in on me.
• Genuinely motivated to grow into a long-term, stable remote role — not just a short-term gig.