Олексій

Oleksii Vlasiuk
Electrical Engineer (MSc) · Entry-level Specialist
Seeking a remote position · Open to Junior / Trainee roles
Engineering Degree | Customer Service | AI Tools | Creativity
Location: Katowice, Poland · working remotely (CET time zone)
Date of birth: 19 January 2003 (age 23)
Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section) · Telegram: @leshvsss

PROFILE
Master’s graduate in Electrical Power Engineering, Electrical Engineering and Electromechanics (Dnipro University of
Technology). Over 2 years of customer-facing experience, including Customer Care at Monobank: I quickly get to the core of a
request, explain complex things clearly and see issues through to resolution.
I don’t yet have work experience in my field — which is exactly why I’m looking for a first role where I can put my engineering
education into practice. Eager to learn, open to in-house training or an internship, and ready to take ownership of results. A
creative person with a technical mindset: passionate about AI technologies and quick to master new tools. Looking for
remote work.

EDUCATION
MSc — Electrical Power Engineering, Electrical Engineering and Electromechanics 2024 – 2025
Dnipro University of Technology (NTU “Dniprovska Politekhnika”), Dnipro, Ukraine
• In-depth study of modern optimization methods for power systems and emerging technologies in the power sector.
BSc — Electrical Power Engineering, Electrical Engineering and Electromechanics 2020 – 2024
Dnipro University of Technology (NTU “Dniprovska Politekhnika”), Dnipro, Ukraine
• Studied the operating principles of electrical systems, energy technologies and energy management systems.
• Completed laboratory work and project assignments on calculating and configuring electrical installations.
• Took part in student research conferences and presented my own research.

WORK EXPERIENCE
Customer Care Specialist 8 months
Monobank
• Advised bank customers on products, services and the mobile app.
• Resolved customer requests and non-standard situations in line with service and security standards.
• Handled a high volume of requests; quickly learned new products and internal procedures.
Administrator / Consultant 1.5 years
Legion Computer Club
• Troubleshot technical issues and advised on computer hardware and software.
• Organized and ran tournaments and helped customers choose games and setups, contributing to a growing base of
regular visitors.
Sales Consultant
Bershka
• Advised customers on the product range, helped prepare promotions and carried out inventory.

SKILLS
• Professional: theoretical foundation in electrical power engineering, electrical engineering and electromechanics;
calculations for electrical installations (academic); working with technical documentation.
• Computer: Microsoft Office, databases, basic graphic design (Photoshop, Illustrator).
• Soft skills: customer focus, clear written and verbal communication, handling difficult requests, teamwork, planning, fast
learning.
• Languages: Ukrainian — native; Russian — fluent; English — B1 (approaching B2, actively improving).

CREATIVITY & AI TECHNOLOGIES
• Generative AI: create images and videos with neural networks, generate and animate scenes, experiment with new tools
and techniques.
• Creative approach: combine technical thinking with creativity — from idea and visual concept to a finished result.
• Interests: new technologies, electronics, programming; self-development reading; sports.