Svitlana

SVITLANA MURAVEINYK
ACCOUNT MANAGER | CLIENT & PROJECT MANAGEMENT | DIGITAL & B2B
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Partner Operations and Account Management professional with 4+ years of experience coordinating complex B2B partnerships, onboarding
processes and cross-functional projects across international markets. Experienced in managing partner journeys from initial requirements
and commercial alignment through documentation, coordination and delivery, working across Business Development, Finance, Operations
and external stakeholders.
CORE COMPETENCIES
Account Management • Client Relationship Management • End-to-End Project Coordination • Cross-functional Team Coordination •
Commercial Proposals & Estimates • Budget / Profitability Awareness • Negotiation & Presentations • RFP / RFI • Contracting &
Documentation • Risk & Timeline Management • Business Development • CRM • International B2B Communication
PROFESSIONAL EXPERIENCE
Partner Operations Manager / Business Development | Tradelix B.V., Netherlands Mar 2025 - Present
• Manage international B2B opportunities and partner relationships across Europe, the Middle East and Asia, with a focus on technology,
telecom, IT hardware and adjacent categories.
• Own commercial projects from initial requirement and supplier qualification through quotation, negotiation, purchase documentation,
delivery coordination and follow-up.
• Prepare and coordinate RFQs, commercial offers, PIs/POs, invoices and contractual discussions; align pricing, payment terms, lead times,
warranties and logistics.
• Coordinate multiple external and internal stakeholders, identify commercial and delivery risks early, and drive clarification and next steps
to keep projects moving.
• Support supplier onboarding, vendor verification and long-term partner development across international markets.

Account Manager | Viseven May 2022 - Dec 2023
• Owned client relationships within the assigned region and supported regional contracting.
• Worked with internal teams to connect digital activities with clients' business objectives.
• Led negotiations and presentations and identified solutions and tools to address customer needs.
• Managed account profitability and maintained commercial oversight of client engagements.
Content Success Manager | Viseven Feb 2021 - May 2022
• Collected customer requirements and translated them into clear tasks for internal production teams.
• Coordinated project execution across Design, Production and Delivery departments.
• Managed project timelines, priorities and communication between clients and internal stakeholders.
• Prepared project estimates and supported financial documentation and internal filing.
Sales Operations Manager | Viseven Prior role
• Supported Sales and Account Management with price lists, orders, CORDs, task creation and other financial artifacts based on SOWs and
estimates.
• Coordinated RFP and RFI processes, including document collection, marketing requests, meetings and deadlines.
• Maintained customer information in CRM and supported lead generation and data quality.
TOOLS & LANGUAGES
Tools: Creatio, Jira, Microsoft Office 365, Outlook
Languages: Ukrainian - Native | English - Upper-Intermediate
EDUCATION
Master of Arts, Foreign Philology | Zhytomyr State Ivan Franko University, Ukraine | 2015
Bachelor of Arts, Foreign Philology | Zhytomyr State Ivan Franko University, Ukraine | 2010-2014