Diana

Diana Kocherhina
ABOUT ME:
3rd-year Philology student with practical experience in active
sales and customer service. Fluent in English at the Upper-
Intermediate level (B2/B2+) with skills in visual content
creation using Canva and Figma. Fast learner, articulate
communicator, and skilled at building interpersonal
connections. Seeking opportunities to apply language,
communication, and design skills within a dynamic team.

CONTACTS: EXPERIENCE:
SALES ASSOCIATE | "CITRUS" RETAIL CHAIN
+380500882629 07.2026 – 09.2026
[open contact info](look above in the "contact info" section) Consulting & Customer Service: Advised customers on tech products,
Kyiv gadgets, and accessories; identified customer needs and selected optimal
solutions.
English Communication: Provided full customer service and consultations in
SKILLS: English for international customers.
Cash Management: Processed cash and cashless transactions, operated
Written and consecutive interpretation (UA ↔ cash registers, and maintained cash reporting standards.
EN): Digital content translation (articles, social Documentation & Operations: Managed primary documentation, processed
media posts, guides, presentations). warranty certificates, returns, exchanges, and supporting documents.
Editing and stylistic adaptation: Tailoring Price Management & Stock Auditing: Conducted price updates, updated
materials to match a brand's or project's Tone price tags according to promotions and price lists.
of Voice. Merchandising & Inventory Control: Received and displayed merchandise,
Proofreading and copyediting: Text conducted scheduled inventory checks, maintained proper visual
proofreading, fact-checking, and translation merchandising standards and store layout order.
quality control.
SMM Design & Instagram Visuals: Instagram
page design (feed concept development, SMM & CONTENT CREATOR / GRAPHIC DESIGNER | CHARITABLE
stories design, highlights, covers for Reels and ORGANIZATION "UNITYHOME"
posts). 01.2025 – 07.2026
Graphic Design (Figma, Canva): Layout design, Development of visual and text content for social media networks (posts,
banners, basic print materials, work with stories, banners).
composition and typography. Shooting and video editing for social media (Reels / TikTok / Shorts).
Visual styling: Ability to work with references, Design of print materials (informational brochures, posters, event flyers) in
style materials, and create modern, aesthetic, Canva and Figma.
and clean design. Full content creation cycle: from concept and filming to final design and
English: B2 publication.
Ukrainian: Native Systematic collaboration with the team to highlight charitable initiatives and
Spanish: Just started engage the audience.

TRANSLATION, COPYWRITING & TEXT EDITING FOR SMM PROJECTS
EDUCATION: 11.2024-06.2025

Online Content Translation: Conducted remote translation of text materials,
NATIONAL UNIVERSITY OF TRADE AND posts, announcements, and articles for social media and web resources.
ECONOMICS (SUTE) Editing & Styling: Edited and adapted content to align with project Tone of
Voice, improving text structure and readability.
Faculty: Trade and Marketing Live Interpretation: Provided real-time consecutive interpretation during
Major: Philology events, meetings, and content shoots.
Degree / Year: Bachelor's degree, 3rd year
(present)