Priscilla

OKONKWO PRISCILLA
SALES DEVELOPMENT REPRESENTATIVE|B2B SALES|LEAD GENERATION

CONTACT PROFILE

08120646727 Results-driven Sales Development professional with 2+
[open contact info](look above in the "contact info" section) years of experience in sales, lead generation, customer
engagement, and outbound communication. Skilled in
researching prospects, building targeted lead lists, initiating
cold outreach, qualifying leads, handling objections, and
moving prospects toward the next stage of the sales process.
Comfortable working with CRM systems, maintaining
accurate customer records, and using email, phone,
LinkedIn, and messaging channels for prospecting.

EXPERIENCES

Independent / Contract Sales Experience | Nigeria | 2023–2024

• Prospected and engaged potential customers through phone calls, WhatsApp, email, and social media,
generating new sales opportunities.
• Researched prospects and identified customer needs before initiating conversations and presenting relevant
solutions.
• Handled objections, answered product questions, and consistently followed up with prospects to move
conversations toward purchase.
• Maintained organized prospect and customer records, tracking conversations, follow-ups, and sales activity..

ACCOUNT CLERK / CUSTOMER SERVICE SUPPORT

Swiss Hotel, Awka, Nigeria | 2019–2021

• Interacted directly with customers, handled enquiries, resolved complaints, and maintained a professional
customer experience.
• Managed records, transactions, and customer information with a high level of accuracy.
• Communicated with customers and internal teams to resolve issues and ensure timely service delivery

ACCOUNTANT / CLIENT SERVICE SUPPORT

Good Shepherd Hospital, Asaba, Nigeria | 2024–2026

• Managed confidential records, transactions, documentation, and daily administrative processes.
• Communicated with clients and internal departments to resolve payment and account-related enquiries.
• Maintained accurate Excel records and prepared reports while handling multiple priorities.

EDUCATION

• B.Sc. Accounting — Second Class Upper (2:1)
Enugu State University of Science and Technology (ESUT) | 2024

CERTIFICATIONS
• 120-Hour TEFL Certificate
Microsoft Excel / Data Management

TOOLS
• CRM: HubSpot / CRM platforms | Microsoft Excel | Google Sheets | Google Workspace | Microsoft Office |
LinkedIn | WhatsApp Business | AI productivity tools

LANGUAGES
• English — Fluent