Анастасія

Anastasiia Beliakina
Customer Support Representative
Ukraine · Remote | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

SUMMARY

Detail-oriented and adaptable candidate with experience in data annotation and freelance translation. Strong written and
verbal English communication paired with a dedicated, client-oriented mindset. Skilled at analyzing information,
identifying issues, resolving conflicts, and following procedures accurately. Quick to learn new tools and workflows,
highly organized, and committed to delivering exceptional customer support.

KEY SKILLS

• Client-Oriented Approach • English (Upper-Intermediate / B2) • Problem Solving
• Attention to Detail • Information Research & Analysis • Conflict Resolution
• Multitasking • Time Management • Fast Learner
• Communication Skills • Organizational Skills • Adaptability

WORK EXPERIENCE

Data Annotator August 2024 – May 2026
Data Annotation · Remote
• Reviewed, verified, and classified complex data records strictly aligning with detailed project guidelines and quality
standards.
• Analyzed information methodically to identify inconsistencies, syntax errors, and data discrepancies.
• Processed high volumes of information while maintaining consistent accuracy and productivity targets.
• Adapted quickly to updated specifications, workflows, and quality benchmarks.
• Worked independently with high self-discipline, consistently meeting assigned delivery deadlines.

Freelance Translator August 2023 – Present
Freelance Platforms · Remote
• Translated and proofread written content ensuring high grammatical precision, proper context, and appropriate tone.
• Communicated with clients to clarify requirements, resolve queries, and align on deliverables.
• Handled client requests and feedback professionally, ensuring smooth collaboration and timely issue resolution.
• Managed multiple assignments simultaneously while adhering strictly to agreed deadlines.

LANGUAGES

English: Upper-Intermediate (B2) | Ukrainian: Native | Russian: Fluent