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Єлизавета

Customer service manager

Considering positions:
Customer service manager, спеціаліст із постачання
Age:
24 years
City of residence:
Vinnytsia
Ready to work:
Kyiv

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YELYZAVETA RESHETNIAK
Junior Supply Chain Specialist • Procurement Support • Customer Communication

Vinnytsia, Ukraine • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

PROFILE
Communicative, responsible and highly motivated professional with experience in customer service and
hospitality. I easily build rapport with different people, stay organized under pressure and take responsibility for
completing tasks. I am a hardworking and fast-learning person who is ready to learn procurement and supply
chain processes from the ground up. My strengths include communication, attention to detail, reliability,
discipline and the ability to keep several tasks moving at the same time.

TRANSFERABLE SKILLS
• Supplier and customer communication

• Requesting and comparing information and offers

• Task follow-up and deadline awareness

• Organization and attention to detail

• Fast learning of new processes and software

• Teamwork and cross-functional communication

• High workload tolerance and time management

• Responsibility, discipline and proactive approach

WORK EXPERIENCE
Hostess
April 2024 – September 2024

• Welcomed guests and maintained professional, friendly communication.

• Assisted visitors and handled organizational questions.

• Maintained a high standard of service during periods of heavy customer flow.

• Worked as part of a team and adapted quickly to changing priorities.

Customer Service / Sales Assistant — Shyk i Blysk
February 2025 – approximately 1 month

• Communicated with customers and provided product-related assistance.

• Completed assigned tasks according to workplace requirements.

• Maintained order and organization in the workplace.

EDUCATION
Bachelor's Degree — Social Work
Vinnytsia Mykhailo Kotsiubynskyi State Pedagogical University

LANGUAGES
Ukrainian: Native Russian: Fluent English: B1

PERSONAL STRENGTHS
Hardworking • Communicative • Reliable • Organized • Attentive to detail • Disciplined • Adaptable • Quick
learner • Team-oriented • Service-minded

CAREER OBJECTIVE
Motivated to start a career in supply chain and procurement, develop practical knowledge of purchasing,
suppliers, inventory and logistics, and grow into a reliable long-term member of the team. Ready to undergo
training and quickly learn company processes and systems.

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