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Керівник операційної ефективності

City of residence:
Kyiv
Ready to work:
Remote

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Tatiana Mosina PROFILE

Director of Operations Dedicated Operations leader with 12+ years of experience, building and scaling operational
infrastructure in a remote global SaaS corporation.
[open contact info](look above in the "contact info" section) Successfully guided global operational growth from 20 to 410+ employees by establishing
two entities from scratch and managing three internationally. Ensured operational
tatiana-mosina
continuity across HR, payroll, legal, billing, compliance and finance through corporate
Ljubljana, Slovenia mergers, splits, and integrations.

EXPERTISE WORK EXPERIENCE

Global Operations Scaling
• Director of Global Operations 02/2022 – 07/2026
Operational Strategy & Excellence
• Cloud Linux Software, Inc | United States
International Entity Establishment
• Directed end-to-end global operations across Legal, HR, Finance, Workforce,
•

Payroll, HR & Business Operations
• Relocation, and Vendor functions; drove cross-functional alignment, compliance, and
Process Automation & Optimization
• continuity through periods of high growth and M&A integration.
Contract & Vendor Management
• Led international expansion by establishing Montenegro and Bulgaria legal entities
•

Legal & Compliance Operations
• from scratch, achieving full operational readiness within ~2.5 months and enabling
Cross-functional Leadership
• relocation and employment for 47+ employees and their families.
Ran post-merger integration of two US-based entities, aligning payroll, HR,
•

commercial, vendor, and administrative workflows; coordinated customer transition
SYSTEMS & TOOLS and regulatory registrations to ensure seamless business continuity.
Owned and automated global payroll across 70+ countries and multiple currencies for
•

HR & Employment: Deel, Remote,
• 400+ employees (~$2.7M monthly volume); reduced processing time by 70% (from 10 to
BambooHR, TriNet, NativeTeams 3 days) while improving accuracy, operational controls, and execution reliability.
Payroll & Finance: Tipalti, Brex,
• Automated HR reimbursement workflows, integrating approved requests directly into
•

Bill.com, QuickBooks global payroll, eliminating manual handoffs, and reducing overall expense processing
Billing: Stripe, Chargebee, PayPal
• time by ~5x.
RevOps & Automation: HubSpot,
• Built centralized global vendor governance for 210+ vendors with automated tracking
•

Zendesk, Tableau, Looker Studio and renewal reminders; managed ~$250K in monthly vendor payments and reduced
Collaboration: Slack, Asana, Jira,
• processing time by 3x.
Slite, Google Workspace Established structured sales agreement workflows for 2,600+ contracts, integrating
•

contract data with HubSpot; partnered with Data Analytics to automate Sales and
Vendor reporting, improving data accuracy and operational visibility.

EDUCATION Director of Operations 11/2017 – 02/2022
Cloud Linux, Inc | United States
Specialist Degree in Foreign
Led HR and business operations through a period of rapid company growth, scaling
•

Languages and Linguistics
•

the organization from 130 to 280+ employees (+115% growth) and building scalable
Donetsk National University
operational frameworks to support long-term business expansion.
2002 - 2007
Managed multi-entity corporate transitions, driving new entity setup, legacy
•

structure migration, and cross-functional alignment while maintaining business
continuity across core functions.
Designed and scaled global workforce operations, implementing PEO and EOR
TRAINING
•

solutions to build compliant employment frameworks and enable international hiring
across 6 jurisdictions.
Ongoing professional development
Supported post-acquisition integration, coordinating legal documentation with
in operations management,
•

external counsel and seamlessly onboarding acquired teams into core corporate
leadership, negotiation, project
systems, payroll, and workflows.
management, and corporate
Initiated global payroll automation, deploying a new platform that reduced banking
finance
•

costs by ~50% while enhancing payment efficiency, accuracy, and operational controls
Coursera
•

across multi-country payroll operations.
Laba
•

Partnered across executive functions, including Legal, Compliance, Finance,
•

Prometheus
•

Infrastructure, Data Analytics, and Operational Excellence to standardize global
Jansen Capital Management
•

workflows, strengthen governance, and streamline cross-departmental operations.

ENDORSEMENTS Billing & Customer Operations Manager 09/2015 – 10/2017
Cloud Linux, Inc | United States
"Kudos for the amazing work on the •Owned billing operations following the launch of an internal billing platform, managing
Vendor Hub and all the automation customer billing inquiries, issue resolution, and operational workflows.
around. It's truly impressive how •Coordinated cross-functional resolution of billing-related technical issues between
smoothly everything works now, customers, Engineering, Finance, and internal stakeholders.
receiving notifications and having •Scaled billing operations by training and supporting an additional billing manager,
everything organized in one place enabling effective workload distribution and improving operational coverage.
makes such a difference. Thank you •Partnered with Data Analytics to enhance billing and payment reporting, improving
so much for your hard work and data visibility, reporting accuracy, and operational decision-making.
dedication!" •Supported SOC 2 audit preparation and execution in partnership with Compliance
Head of Data Analytics team, contributing to internal documentation, process improvements, and operational
controls.
•Managed corporate registration support and administrative operations for the US entity,
ensuring continuity of entity-related activities, documentation, and compliance
"I really appreciate your ongoing
requirements.
support, professionalism, and trust,
as well as the effort and time you
Executive Assistant and Ops Coordinator 04/2014 – 08/2015
put into all our projects. Thank you
Cloud Linux, Inc | | United States
for creating such a comfortable and
Provided executive support to the CEO, coordinating international travel, scheduling,
encouraging environment that
•

and cross-time-zone operations in a fast-growing remote environment.
helps me do my work efficiently."
Supported company initiatives through cross-functional coordination with Marketing
Legal counsel
•

and internal teams, managing operational logistics, documentation, and execution
support.
Managed administrative and operational activities for a local Ukrainian LLC, including
•

"Thank you for everything over the documentation, vendor coordination, and routine financial support.
last four years of my time at the Developed internal people processes and supported HR operations, building structured
•

company, as well as everything workflows to improve employee experience and operational efficiency.
before. You've been a pillar of
support for this company." Business Development & Partner Operations 09/2010 – 09/2013
CFO Coordinator
Profitime, LLC | Ukraine
Managed partner and supplier relationships across Europe, coordinating
•

communications, logistics, deliveries, and issue resolution from initiation through
completion.
Supported business development activities by identifying new partners, evaluating
•

suppliers, and coordinating partner onboarding and ongoing collaboration.
Coordinated with Legal on partner agreements, supporting contract documentation,
•

follow-ups, and communication with external stakeholders.
Supported product and marketing initiatives through technical documentation
•

translation, multilingual content preparation, and partner coordination across
international markets.

Personal Assistant to Owner & General Director 12/2007 – 08/2010
Profitime, LLC | Ukraine
Managed office and executive support functions, ensuring smooth day-to-day
•

operations, effective administrative coordination, and continuity of internal processes.
Coordinated international business travel and logistics for individual and group trips of
•

up to 70 people, including itinerary planning and visa support.
Served as the primary communication link between strategic partners and internal
•

stakeholders, including executive leadership, Legal, Accounting, and Product teams.
Managed correspondence with European partners across Austria, France, and Italy,
•

ensuring effective communication, follow-ups, and timely resolution of operational
matters.

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