Константин
Dispatcher
- Age:
- 27 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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Age: 27 • [
LinkedIn • Telegram
PROFESSIONAL SUMMARY
Logistics operations leader with 5+ years of experience in U.S. and Canada trucking, progressing from Freight Broker &
Dispatcher to Executive Director and Head of Dispatch & Billing. Expertise spans dispatch operations, billing and accounting,
profitability control, compliance, claims, recruiting and training, and workflow automation across TMS, CRM, and operational
systems. Proven record of reducing billing time from 5 hours to 1–2 hours per day, cutting routine workload by 40%,
implementing payment controls with 100% accuracy, and increasing repeat business by 15%. Strong commercial background
with $10,000–$15,000 average monthly brokerage profit and a peak month of $60,000. Brings a hands-on, data-driven
approach to scaling operations, strengthening financial control, and building reliable processes and teams.
PROFESSIONAL EXPERIENCE
Head of Dispatch and Billing Department October 2023 – May 2026
Key Responsibilities
• Profitability Control: Monitored driver rates per mile, gross earnings, load rates, and accessorial charges to ensure profitability.
• Financial Management: Analyzed and consolidated company expenses, providing detailed reports for effective decision-making.
• Operational Optimization: Created user-friendly Excel spreadsheets and new policies to streamline workflows and enhance
efficiency.
• Email and Communication Supervision: Managed over 10 email inboxes, ensuring timely responses, task delegation, and proper
handling of critical correspondence.
• Recruitment & Training: Hired and trained dispatchers, drivers, accountants, and assistants, maintaining high hiring standards
and fostering team growth.
• Compliance & Legal Oversight: Implemented compliance protocols to ensure adherence to legal and regulatory requirements.
• Billing & Accounting: Executed and controlled all billing and accounting processes, ensuring cash flow accuracy and timely
payments.
• Claims Handling: Managed claim submissions and monitored resolutions, minimizing delays in operations.
• Problem-Solving: Efficiently addressed and resolved incoming operational challenges to avoid downtime.
Key Achievements
• Billing Optimization: Automated car-hauling billing using Super Dispatch, cutting billing time from 5 hours/day to 1–2 hours/day.
• Factoring Process Improvement: Created a factoring invoice template and a chat with rules, reducing task time by 2-3 times.
• Data Access Enhancement: Built a broker information archive, reducing time spent searching for critical data by threefold.
• Secure Login System: Streamlined login procedures by consolidating all company passwords into a secure system, reducing
login time from several hours to 20 minutes.
• Productivity Boost: Automated routine tasks, reducing workload by 40%, allowing staff to focus on strategic objectives.
• Payment Accuracy: Introduced a dual-control system for payments and expenses, ensuring 100% payment accuracy.
• Customer Retention: Launched a feedback system, leading to a 15% increase in repeat business.
Executive Director of a USA Logistics Company February 2023 – October 2023 (9
months)
Key Responsibilities and Achievements
• Expense Optimization: Reduced operational costs through process reengineering and resource management.
• Driver Scheduling: Created Excel schedules to optimize driver routes and improve efficiency.
• Inventory Control: Maintained truck equipment records and ensured timely replacement of missing equipment.
• Compliance Management: Ensured timely and complete delivery of loads while verifying all necessary documentation.
• Fuel Cost Reduction: Optimized fuel expenses and streamlined processes with CAT scales.
• TMS System Setup: Connected the company to One Step GPS and optimized work with TMS (Alvys).
• Team Management: Created driver instructions and company policies, and resolved internal conflicts.
• Billing & Payment Control: Ensured all driver checks were deposited and that customer payments were received on time.
• Emergency Response: Coordinated emergency repairs, fleet monitoring, and roadside assistance for breakdowns.
• Documentation & Claims: Handled contracts, lease agreements, rent agreements, insurance renewals, and claim resolutions.
Freight Broker & Dispatcher November 9, 2020 – February 6,
Company: Landstar (USA/Canada Trucking) 2023 (2 years 4 months)
Kostiantyn Kozlovskiy
Key Responsibilities
• Document Management: Handled essential documentation such as Rate Confirmations, Manifests, Permits, PODs, W9s, COIs,
and more.
• Client Acquisition: Sourced clients, including Shippers, Direct Customers, Freight Forwarders, and other Freight Brokers.
• Negotiations & Bidding: Maximized profits through successful price negotiations and bid submissions.
• Load Management: Dispatched drivers to load areas, scheduled pick-ups/deliveries, and provided updates to customers.
• Full Transport Control: Maintained full control of the transportation process and ensured timely load deliveries.
• Payment Control: Monitored billing, ensured submission of PODs, and invoiced customers promptly.
Key Achievements
• Average Profit Margin: $10,000 - $15,000/month
• Best Month (March 2022): $60,000 profit
Commodities Handled: Hazmat, Heavy Haul, Drayage, High-Value, Oversized, and Temperature-Controlled Cargo
Tools & Systems Used
Load Boards: Parade, DAT, Truckstop, Central Dispatch, and Private Load Boards (Circle, HUB Group, TQL, D&L, etc.)
TMS Systems: Super Dispatch, Alvys, (other locals)
PERSONAL SKILLS
• Technical Expertise: Advanced computer skills with experience in CRM, TMS, and WMS systems.
• Work Optimization: Proficient in automation, optimization, and process improvement.
• Teamwork & Leadership: Purpose-driven, with strong leadership, recruitment, and people management skills.
• Analytical Skills: Highly detail-oriented, with a focus on data-driven decision-making.
• Communication: Strong verbal and written communication skills in English, Russian, and Ukrainian.
• Time Management: Ability to multitask and meet tight deadlines in high-pressure environments.
• Quick Learner: Rapid adaptation to new systems, software, and processes.
EDUCATION
High School Diploma
Bachelor's Degree
Master's Degree
Total: 17.5 years of education
LANGUAGES
• English: Advanced (Almost Fluent)
• Russian: Fluent
• Ukrainian: Fluent
• Finnish: Beginner
CONTACT INFORMATION
Mobile / Telegram: [
Email: [
Instagram: @zzzevaka99
Kostiantyn Kozlovskiy
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