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Марія

Менеджер з продажу

Considering positions:
Менеджер з продажу, спеціаліст підтримки користувачів, менеджер з підтримки клієнтів
City:
Chernihiv

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Chornonoh Mariia
Technical Support Specialist
21 years old Chernihiv, Ukraine [open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

WORK EXPERIENCE

Records Clerk – Processed up to 700 cases per month: checked documents and attachments for
completeness and entered data into the company’s internal register
Assist Technology LLC
– Communicated daily with lawyers: clarified document requirements and agreed on
07/2024 – 12/2024
scope and deadlines
– Was responsible for data accuracy in the register, where a single error could cause
procedural deadlines to be missed
– Managed outgoing correspondence via Ukrposhta (national postal service): preparation,
logging and tracking of shipments

Completion of Studies Preparation of bachelor’s thesis in Computer Engineering

Chernihiv Polytechnic National University
01/2025 – 06/2026

EDUCATION

Chernihiv Polytechnic National University
Bachelor’s Degree in Computer Engineering — Educational and Research Institute of Electronic and Information Technologies

2026

SKILLS
– Technical background in computer engineering (Windows/Linux, networking, basic understanding of how software works) — quick to learn new products
and handle technical requests
– English B2 — read technical documentation and handle written correspondence
– MS Office (Excel, Word, PowerPoint), Google Workspace, internal registers and databases
– Experience handling large volumes of documents under tight deadlines — strong attention to detail
– Stay calm in conflict situations and when handling difficult requests

LANGUAGES

English — Upper-Intermediate (B2) Russian — Fluent

Ukrainian — Native

ADDITIONAL INFORMATION

About Me
Computer Engineering graduate (Chernihiv Polytechnic National University, 2026) with experience in document management and internal registers. I am
looking for a technical support position where I can combine my technical background, B2 English and ability to work calmly with customers. Open to shift
work and quick to learn a company’s product. Fully equipped for remote work: personal laptop, backup power supply and mobile internet.

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