Анастасія

Anastasiia Osadcha [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Cherkasy, Ukraine

EXPERIENCE

Senior Waitress 04/2026 - 09/2026
Atlantica Imperial Resort (Greece)
Helped onboard and train new team members, supporting a smoother integration into daily operations.
Resolved guest concerns professionally, contributing to a positive customer experience.
Earned a senior role by demonstrating reliability, strong communication, and effective team coordination.

Waitress 09/2021 - 11/2025
Emily Resort (Ukraine)
Built strong customer communication skills by adapting service to diverse needs and maintaining positive guest
interaction.
Contributed to a consistent experience through attentive service, clear communication, and problem-solving.
Strengthened team collaboration by coordinating daily tasks with colleagues and supporting smooth service operations.
Developed strong organizational skills, quickly mastered and retained large volumes of information, adapting efficiently to
frequent menu updates and changes in product offerings.

EDUCATION

Historical Sciences. Qualification: Lecturer at a Professional Pre-Higher Education Institution 09/2023 - 01/2025
Bohdan Khmelnytsky National University of Cherkasy - Master's

Secondary Education (History and Geography) 09/2019 - 06/2023
Bohdan Khmelnytsky National University of Cherkasy - Bachelor's

SKILLS

Computer Skills
Confident use of computers and digital tools.

Adaptability & Fast Learning
Quick to learn new tools, processes, and changing
requirements.

Organization & Time Management
Ability to prioritize tasks, meet deadlines, and maintain
attention to detail.

Written Communication
Clear written communication
in Ukrainian and English.
Strong interpersonal Expert
communication and
customer service skills.

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L ANGUAGES

English Upper-intermediate Ukrainian Native

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