Олександра

OLEKSANDRA KUKHAR
CHIEF OPERATIONAL OFFICER
[open contact info](look above in the "contact info" section) Master’s Degree in Management
[open contact info](look above in the "contact info" section) Dnipro State Agrarian and
UAE, Dubai, Economic University
Dnipro, Ukraine

PROFESSIONAL SUMMARY
Strategic and results-driven healthcare operations leader with experience overseeing multi-site clinic
operations, driving operational excellence, and managing cross-functional teams within Dubai’s healthcare
sector. Strong expertise in healthcare administration, regulatory compliance, DHA licensing, medical
insurance operations, process optimization, and organizational performance. Proven ability to streamline
workflows, implement operational policies and SOPs, strengthen interdepartmental coordination, and
maintain high standards of service delivery across multiple healthcare facilities. Combines strategic
thinking with hands-on operational leadership to enhance efficiency, ensure regulatory compliance,
optimize resources, and support sustainable business growth.

PROFESSIONAL EXPERIENCE
Longevium Clinic
Group Healthcare Operations Manager
UAE, Dubai
Nov 2025 - Present
Leading end-to-end operations across multiple healthcare facilities in Dubai, with responsibility
for operational performance, regulatory compliance, insurance, administrative teams, patient
experience, healthcare systems, and facility management.
• Oversee daily operations across multiple clinic branches, ensuring efficiency, compliance, and
consistent service standards.
Lead administrative teams, including administrators and patient coordinators, managing
workflows, schedules, performance, and operational discipline.
Develop and improve SOPs, internal policies, administrative procedures, and operational
workflows.
Ensure effective coordination between administrators, coordinators, physicians, clinical teams,
insurance teams, and management.
Manage DHA compliance, inspection readiness, licensing requirements, regulatory
documentation, and follow-up actions.
Oversee medical insurance operations, including eligibility verification, approvals, claims
workflows, documentation, and coordination with insurance providers.
Manage healthcare systems, including Practo and internal platforms, ensuring accurate
implementation, staff utilization, and efficient workflows.
Lead patient service and customer experience standards across all branches.
Oversee facility management, including maintenance, repairs, equipment, suppliers, contractors,
and operational readiness.
Support recruitment, onboarding, training, and performance management of administrative staff.
Monitor operational performance, identify workflow gaps, and implement process improvements.
Liaise with government authorities, insurance providers, suppliers, contractors, and external
stakeholders.
Take ownership of day-to-day clinic operations, ensuring smooth, compliant, efficient, and
patient-focused performance across all locations.

Molodost' Longevity
Healthcare Operations & Administration Coordinator
UAE, Dubai
Apr 2024 - Oct 2025

Supported the operational management of a healthcare facility, with a strong focus on regulatory
compliance, clinical administration, government requirements, and healthcare management
systems.
Coordinated day-to-day healthcare operations and provided direct operational support to senior
management.
Supported DHA regulatory requirements, inspections, compliance documentation, and follow-up
actions to ensure clinic readiness and adherence to healthcare standards.
Managed and maintained operational and clinical information within healthcare management
systems, including Practo.
Coordinated physician schedules, staff rosters, appointments, and internal operational workflows.
Prepared, maintained, and organized regulatory, administrative, and operational documentation
required for inspections and ongoing compliance.
Liaised with government authorities, healthcare professionals, management, suppliers, and
external service providers.
Assisted with licensing, regulatory submissions, document updates, and government-related
healthcare processes.
Supported the implementation and improvement of internal policies, SOPs, administrative
procedures, and operational workflows.
Coordinated facility-related matters, maintenance requirements, and service providers to ensure
uninterrupted clinic operations.
Supported management in resolving operational issues and maintaining efficient communication
between clinical, administrative, and management teams.
This role provided extensive hands-on exposure to healthcare operations, regulatory compliance,
government processes, and clinical administration within Dubai’s healthcare sector.
Velours Restaurant
Founder & COO
Ukraine, Dnipro
May 2015 - Dec 2022
Managed all restaurant operations, including staffing, scheduling, training, and performance
management.
Recruited and supervised employees, established internal procedures, and maintained service
standards.
Managed budgets, operational expenses, purchasing, supplier relationships, and inventory control.
Developed menus, pricing strategies, promotions, and seasonal offerings.
Coordinated marketing, social media, events, and customer engagement initiatives.
Ensured high standards of customer service, food quality, cleanliness, and overall guest experience.
Managed administrative processes, documentation, payroll coordination, and daily financial
reporting.
Handled operational issues, maintenance, vendor coordination, and facility management.
Led the restaurant’s overall business strategy and continuously improved operational efficiency
and service quality.

SKILLS Business Process Optimization &
Strategic Operations Management Operational Excellence
Leadership & Cross-Functional Budget Management & Resource
Team Management Optimization
Healthcare Regulatory Compliance Performance Management &
& DHA Licensing Continuous Improvement