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LOPUSHYNSKA ALINA

ABOUT ME

Business Assistant with a strong background in business operations, project management, and sales. Experienced in AI-driven automation,
process optimization, executive support, and cross-functional team coordination. Skilled in building structured workflows, improving
operational efficiency, and translating business goals into actionable plans

CONTACTS EXPERIENCE

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Business Assistant
National Paper Hangers - Jan 2025 – Oct 2026
[open contact info](look above in the "contact info" section)
Managed business operations and coordinated 3 departments: Marketing, Sales, and Installer
Odesa, Ukraine Management. Optimized internal workflows through AI tools, automation, and ClickUp, implementing
standardized task management, deadline tracking, and performance dashboards. Developed company-
smallscandal wide SOPs, meeting protocols, and accountability systems. Monitored sales quality through client
communication audits, identified conversion bottlenecks, and recommended process improvements.
Implemented KPI tracking for task completion, overdue tasks, lead generation, and sales performance.
LANGUAGES Managed executive calendars, coordinated cross-functional meetings, and supported the launch of
new business directions through market research and operational planning.
English: B2

German: B1 Project Manager
Ukrainian: C2 Tainatec - May 2024 – Jan 2025
Russian: C2 Managed 3 software development projects simultaneously across e-commerce, fintech, and service
management industries. Coordinated development teams, project timelines, budgets, client
communication, and deliverables using Agile/Scrum methodologies. Oversaw project quality, release
EDUCATION
planning, and issue resolution while managing stakeholder expectations and supporting client
retention and upselling.
ODESA I. I. MECHNYKOV
NATIONAL UNIVERSITY
Management Head of Lead Generation Department
2022 – 2026 WeSoftYou - Sep 2023 – Apr 2024
Led lead generation strategy, team operations, and performance management. Implemented
SKILLS
automated acquisition workflows using GigRadar and GetMany, optimized sales processes, and
coordinated pre-sales activities with development teams. Managed hiring, onboarding, and team
AI Tools & Automation training, maintaining a 10%+ outreach reply rate
Business Process Optimization
Lead Generation Manager
SOP Development & Implementation
WeSoftYou - Now 2022 – Sep 2023
CRM Management
Managed end-to-end lead generation through Upwork and LinkedIn, including prospect research, lead
KPI Tracking & Performance Analytics qualification, and client communication. Developed ideal customer profiles (ICPs), maintained CRM
Business Operations Management pipelines in HubSpot and Pipedrive, and coordinated lead handoffs to Sales.

Reporting & Data Analysis